Security Officer - Operations Center Dispatcher

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal is hiring a Security Operations Center Dispatcher. The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.

• Now Hiring Department of Defence Cleared Officers FOR MULTIPLE SHIFTS!*

• MUST hold an ACTIVE, final Top Secret (TS) clearance with investigation date < 3 years for consideration

• Resume REQUIRED for consideration.

Must be a US Citizen or Naturalized US citizen with documentation.

Must have a high school diploma or equivalent.

Weekend availability required.Shifts available:

1500-2300, Fri

• Tue

1500-2300, Tue

• Sat

2300-0700, Tue

• Sat

2300-0700, Wed

• Sun

2300-0700, Fri

• Tue

• We offer attractive pay options! DailyPay, WeeklyPay Get Paid Today Option!
• Excellent Career Advancement Opportunities!
• Professional Development Training Provided at No Cost!
• Paid Orientation, Medical, Dental, Vision and 401k for Full-Time!
• Uniforms and Equipment Provided at No Cost!

$26.94 An Hour Starting Pay!

Referral Bonus Available For All Cleared Positions

RESPONSIBILITIES:

• Alarm monitoring

• CCTV monitoring

• Camera Survey

• Answering phones; operate IP based telephone system

• Radio Dispatch; use multi-channel communications

• Radio and call logging

• Incident Report issuance and collection

• Operations support; routing of call information to the appropriate units for handling

• Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station

• Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems

• Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures

• Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)

QUALIFICATIONS:

• A Resume is required.

• Must be at least 21+ years of age or older

• Driving Position: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), and the ability to safely operate a vehicle required.

• Must be a US Citizen or Naturalized US citizen with documentation

• Must have an active Department of Defense (DoD) Secret Clearance

• Must possess a high school diploma or equivalent

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

• Work experience must include the following:

• Access Control / Access Badge Experience

• Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)

• Demonstrated ability to operate two-way radio, telephone equipment and/or console monitors

• Ability to adapt in a dynamic work environment while possibly working under pressure

• Must display exceptional customer service and communication skills

• Ability to communicate effectively with IT and Security Systems professionals

• Demonstrated analytic and critical thinking skills and ability to prepare reports

• Ability to prioritize workload based on urgency

#LI-BF2

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.