Security Officer

Radisson Hotel Group Chicago , IL 60602

Posted 2 months ago

Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Ensure the overall safety and security of the hotel guests, colleagues and hotel premises

  • Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance

  • Ensure that any violations to law or hotel policy is investigated and reported

  • Respond to all emergency situations and provide First Aid and C.P.R. as required

  • Correct and report any fire hazards or health and safety hazards

  • Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations

  • Conduct regular floor patrols, property tours and crowd control

  • Conduct departmental key control audits and maintain key control records

  • Maintain computer records of all actions in a Daily Activity Report

  • Assist guests regarding hotel facilities in an informative and helpful way

  • Follow department policies, procedures and service standards

  • Follow all safety policies

  • Other duties as assigned

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by the from time to time, is essential to the successful performance of this position.

  • Previous experience in a Security role required

  • Adhere to Radisson Blu Aqua Hotel Chicago Grooming Guidelines.

  • Computer literate in Microsoft Window applications required

  • Certification in CPR First Aid required

  • University/College degree in a related discipline preferred

  • Must possess a professional presentation

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively with fellow colleagues as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position(include but are not limited to):

  • Frequent standing and walking throughout shift

  • Occasional lifting and carrying up to 30 lbs

  • Occasional kneeling, pushing, pulling, lifting

  • Occasional ascending or descending ladders, stairs and ramps

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Security Officer

Radisson Hotel Group