Security Officer

Odawa Casino Resort

Job Description

Job Title:Security Officer

Reports To: Security Supervisor

Department:Security

Minimum Pay Rate:$16.50 per hour

Job Code:SYOFC

Pay Grade:SEC1

Date Written:07/23/2008

Revision Date:12/12/2023

Job Summary: Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all casino Team Members, guests and assets by performing any combination of following duties.

Primary Duties and Responsibilities:

• Greets all guests and Team Members in a friendly, open manner.

• Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.

• Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.

• Has contact with casino guests providing or receiving information or during confrontational situations.

• Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.

• Maintains open communications with supporting job positions and departments in order to fulfill daily job functions.

• Patrols and checks, periodically, internal and outside perimeters of casino.

• Checks guest ID's and observes suspicious behavior of Team Members and guests and reports such activity as necessary.

• Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino.

• Safeguards casino guests, Team Members, and assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.

• Ensures casino property is protected from theft, illegal entry, vandalism, etc.

• Provides security escort for cash transactions in the casino or for entrances to sensitive areas, Team Member and guest escorts as needed.

• Transports fills and credits to and from casino gaming areas, and auditing from casino cashier's cage.

• Prepares security reports describing activities and incidents.

• Provides assistance as necessary to casino guests.

• Attends all meetings as required.

• Completes all required training satisfactorily.

• Maintains the highest level of confidentiality at all times.

• Works at other properties as needed.

• Performs all other duties assigned within the scope of the position.

Systems Access: Trakka

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

• A fun, rewarding, safe, and consistent environment for our Team Members.

• A warm reception, welcoming environment, and friendly atmosphere.

• An optimal entertainment experience through exceptional service.

• Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.

• A contribution and connection to the community.

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Must have basic math skills.

• Must read, write and speak English fluently.

• Must pass a pre-employment physical.

• Long periods of standing and walking; some pushing, pulling, bending, kneeling and reaching required.

• Occasional in-town travel will be required.

• Must be responsible, reliable, and able to make sound decisions.

• Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed.

• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.

• Exposure to loud and continual noise levels and a smoke filled environment.

• Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.