Security Officer II

Full-Time

401 Gresham Drive

Mental Health

Nights

17.0000 Through 25.5000

• GENERAL SUMMARY

• The Security Officer II provides a safe and secure environment for patients, visitors, and staff. In addition to Security Officer I duties, the role requires situational awareness, assessment and interventional skills. The role often entails responding to escalated situations with a focus on de-escalation to prevent injuries and preserve a healthy and safe environment. The Security Officer II works in collaboration with all clinical teams, specifically supporting the mental health programs to maintain a safe and therapeutic clinical environment. Reports to Security Management or designee.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures the security of buildings and property through regular patrols and reporting.

• Ensures patient safety by completing regular environmental assessment and periodic unit rounds.

• Investigates incidents that occur on health system property.

• Reports as a team member to all hospital behavior emergencies. Responds quickly in a professional and therapeutic manner.

• Performs least restrictive verbal and physical de-escalation techniques necessary.

• Generates reports and completes follow up on incidents as directed.

• Maintains and inspects alarms and safety equipment.

• Assists with evacuations in emergency situations requiring strength, stamina and flexibility.

• Responsible for Safe Car transport of patients being admitted in coordination with mental health clinicians.

• Provides support to ensure a Safety Officer is present as needed for court proceedings.

• Assists with patient admissions in a timely, organized and client-centered fashion.

• Responsible for visitor management to include providing orientation, screening and badges for entrance.

• Participates in debriefing of escalation events.

• Assists with patient transitions as needed.

• Works to establish a rapport with patients with the goal of de-escalation in mind.

• Attends change of shift and unit level huddles as requested.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school graduate or equivalent.

• At least two years of security officer experience required.

• Minimum of one year of experience in a behavioral health setting, crisis intervention, de-escalation or hospital environment preferred.

• Military or Law Enforcement experience preferred.

• Demonstrated computer literacy, loss prevention techniques and positive guest relations skills.

• Must have a valid driver's license.

• Must meet the insurability policy requirements to drive a CHKD vehicle.

• Must be able to pass the CHKD driving test within 30 days of employment.

• CPR Training required and/or must be obtained within 45 days of hire.

• CPI Crisis Prevention Training must be obtained within 30 days of hire.

• Must be able to successfully complete a post-offer pre-hire physical and Functional Capacity Screening and annually thereafter.

• WORKING CONDITIONS

• Work is performed inside and outside the hospital in all weather. Position may require short bursts of running.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements.