Security Officer I - Health First Safety

POSITION SUMMARY

To be fully engaged in providing Uncompromised Safety, Superior Quality, Memorable Patient/Customer Experiences, and Financial Stewardship through unarmed security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.

PRIMARY ACCOUNTABILITIES

• Deters criminal activity and misconduct; investigates suspicious situations; performs security patrols of designated areas on foot.

• Communicates via 2-way radios, telephones and computers.

• Watches for irregular or unusual conditions that may create security concerns or safety hazards.

• Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.

• Warns violators of rule infractions such as loitering, smoking or carrying prohibited articles.

• Permits authorized persons to enter property and monitors entrances and exits.

• Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted within appropriate physical security requirements.

• Assists associates, patients, and visitors in a courteous and professional manner; conducts patient escorts, patient watches, and provides safety escorts.

• Assists and/or transports deceased to inhouse morgue.

• Completes required shift logs and reports; complies with site post orders, and Health First policies and procedures.

• Investigates and prepares reports on accidents, incidents, and suspicious activities.

MINIMUM QUALIFICATIONS

Work Experience: Must be at least 18 years of age with at least one (1) year of verifiable work experience preferably in security, customer service, or related role.

Certification: Must complete American Heart Association Heartsaver CPR AED Course within 60 days of hire and maintain certification.

Skills/Knowledge/Abilities:

• Expected completion of Crisis Prevention Training within first 90 days.

• Physical ability to deal with or subdue mental health patient in crisis.

• Must be willing to carry out tasks that may require entering the hospital.morgue and the roof-top helipad

• Ability to operate radio or telephone equipment and/or console monitors

• Ability to interact cordially and communicate with the public

• Effective oral and written communication skills

• Active listening skills with ability to assess and evaluate situations effectively.

• Ability to identify critical issues quickly and accurately.

• Attention to detail.

• Maintain required certifications, licensing, and training to achieve professional competency as appropriate for the position.

PREFERRED QUALIFICATIONS

Licensure: Class "D" Security Officer License

PHYSICAL REQUIREMENTS - Moderate

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.

• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.

• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.

• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.

• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.

• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.

• Communicating with others to exchange information.

• Visual acuity and hand-eye coordination to perform tasks.

• Workspace may vary from open to confined, onsite or remote.

• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.