Security Officer

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Now more than ever.

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The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let's talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Night (United States of America)

Compensation Range

The base pay scale for this position is $31.52 - $35.76. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Security Officer

Night Shift

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Position Summary:

We are looking for a compassionate and vigilant Security Officer to join our hospital team, ensuring a safe and welcoming environment for patients, visitors, and staff. In this role, you will be integral in maintaining the hospital's security, with a strong focus on creating a positive patient experience. You will respond swiftly to emergencies, conduct thorough patrols, and assist patients and visitors with information and direction, all while ensuring their safety and comfort throughout their stay.

Key Responsibilities:

• Act as a resource for patients and visitors, providing clear and friendly guidance and support to enhance their hospital experience.
• Respond promptly and empathetically to urgent and emergency situations, prioritizing the safety and well-being of patients and staff.
• Conduct regular security patrols throughout the campus, ensuring a safe and secure environment conducive to healing.
• Investigate, document, and report security incidents with attention to detail, ensuring that patient safety and comfort are maintained.
• Manage internal and external traffic control to maintain a smooth flow of patients, visitors, and ambulances, reducing stress and confusion.
• Enforce hospital policies and safety regulations with a focus on minimizing disruption and maintaining a caring atmosphere.
• Collaborate closely with medical staff to ensure patient needs are met while maintaining a secure environment.

Qualifications:

• Required: 8 and 16-hour New York State Security Guard Certification and Licensure.
• Experience: A minimum of 2 years of experience in hospital security or a similar setting is preferred, with a focus on patient interaction.
• Exceptional skills in investigation, reporting, and documentation, with a patient-first approach.
• Physical ability to traverse the hospital campus quickly to respond to emergencies and conduct security checks.
• High School diploma or equivalent required; Associate's Degree highly preferred.
• Certifications: F-89 or T-89 certification highly desirable.

Additional Skills and Competencies:

• Excellent communication and interpersonal skills with a patient-centered mindset.
• Ability to remain calm and professional in high-pressure situations, while providing reassurance to patients and their families.
• Demonstrated ability to follow protocols for patient safety and emergency response.
• Strong observational and problem-solving skills, ensuring potential issues are addressed before they impact patient care.
• Team-oriented with a commitment to enhancing the patient experience while maintaining security.

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.