Penn Entertainment, Inc. Biloxi , MS 39533
Posted 2 weeks ago
WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action
Provides superior service to our guests
Must seek out opportunities to be of service
Maintain highly visible patrols to insure a safe gaming experience
Responds appropriately to a wide variety of property, life or asset-threatening conditions with immediate assistance
Maintains the confidentiality of pertinent information
Observes safety hazards, violations of policies, procedures, rules or laws, and reports to shift management
Assure quality support to other departments so that they may serve guests more effectively
Promote the property promotions and events
Coordinates and communicates with other Security personnel or Boomtown staff to provide optimum security and customer service
Maintains accountability for assigned monies during fills, drops and escorts, and other assigned duties
Monitors and protects Boomtown and customer assets within his/her control, reporting theft and/or destruction promptly to appropriate personnel
Answers questions, offers assistance as required and generally functions as a departmental host for Boomtown's customers
Completes a wide variety of paperwork on a daily basis as needed by the department and by the company
Create fun and excitement with the customer
BRING US YOUR BEST.
Must be at least 21 years of age
High school diploma or equivalent preferred
Prior experience in casino security, security, or law enforcement preferred
Requires a clean driving record and a valid MS Driver's License
Certification in AED, CPR and First Aid preferred
Basic skills and understanding of computers preferred
Must be able to read, write, speak and understand English
Previous customer service experience
Able to handle stressful situations dealing with the general public
Ability to work in an environment, which may be noisy and/or have excessive cigarette smoke
Need tact when dealing with difficult customers
Run on level surfaces, as well as, up and down stairs
Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
Ability to multi task as required (security officers cover a wide variety of different posts and work with all departments)
Required to initiate positive interactions with guests and employees
Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships
The ability to operate company motor vehicles
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Must complete Serv Safe alcohol training course.
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the
Score Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
Starting from $12.50 per hour, based on experience.
Penn Entertainment, Inc.