Security Officer Dual Rate Supervisor (Grave Shift)

The Security Dual Rate Supervisor will act in a role of Security Officer or Security Supervisor

depending on staffing needs within the department pertaining to both job descriptions. This position is

generally at least 2 days per week in a supervisory role, and 3 days per week in a Security Officer role.

Security Officer Functions:

• Provides friendly service to every customer.

• Works closely with other departments to achieve property and department goals.

• Protects company assets by adhering to Illinois gaming regulations.

• Verifies jackpot payouts.

• Observes money and chip transfers throughout the property.

• Oversees admissions to the gaming area, and ensures every guest is over 21 years of age.

• Patrols the property and observes/reports security related issues.

• Performs security related duties as outlined in the Harrah's Joliet Casino Internal Control Standards.

• Provides Security Dispatch duties when required.

Security Supervisor Functions:

• Assists Shift Manager in accomplishing departmental goals and objectives.

• Coordinates all Security activity on an assigned shift.

• Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate.

• Appears in Court as needed.

• Prepares work schedules and special details pertaining to shift.

• Personally responsible for all compliance matters pertaining to Security.

• Trains and coordinates staff to ensure compliance on all related policies.

• Performs duties as assigned.

• Acts as a role model and presents oneself as a credit to Harrah's and encourages others to do the same.

• Adheres to all department/company policies and procedures.

Requirements:

• High school diploma required; college degree preferred.

• Previous supervisory experience preferred.

• A minimum 18 months of Security experience preferred.

• Investigative experience preferred.

• Previous basic computer skills including Word and Excel.

• Above average verbal and written communication skills required.

• Must have strong supervisory and guest service skills.

• Flexibility to work all shifts to include overnights, Holidays and weekends.

• Must have a valid driver's license.

• Ability to work in a smoke filled, noisy and crowded environment.

Job Demands:

• Lifts up to a maximum of 20 lbs. and may occasionally lift up to 150 lbs.

• Must be able to carry objects weighing up to 20 lbs.

• Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Position requires 40% standing, 20% sitting, 40% walking.

• Requires some bending, pushing, kneeling, stooping, and reaching overhead.

• Requires frequent climbing. Must be able to respond to touch, speech, smell, aural and visual cues.

• Must be able to work in a fast-paced environment involving constant public contact.