Security is responsible for providing services that contribute to the preservation of life, protection of property and overall safety of the Medical Center community.
The primary function includes proection of staff, patients and the general public by;
Preventing and deterring crime through aggressive patrol activity
Providing education to staff, patients and visitors to reduce the likelihood of becoming victims
Conducting appropriate, thorough and efficient investigations of any/all inappropriate activity
Security provides assistance in all areas of the Medical Center, offering support in all patient care areas by assisting medical personnel in the maintenance and delivery of care to our patients and assistant to family members.
All Security staff is required to be available for variable shifts, roations or short notice call for emergency response.
Special Criteria DetailsShifts may be 8-, 10-, or 12-hour shifts. *WAIVER REQUIRED Responsibilities Routinely patrols exterior of buildings and grounds to prevent, detect and deter crime. Monitors and controls vehicular and pedestrian traffic as conditions warrant.
Routinely patrols interior of buildings to prevent detect and deter crime. Constantly observes for Life Safety issues, immediately correcting (if possible), documenting on daily log and reporting violations to Supervisor(s) in a timely fashion. Regularly and consistently enforces Medical Center Parking procedures, without bias, misinformation and favoritism.
Has completed and maintains annual competency for required "Preventing and Managing Crisis Situations" (PMCS) training. Uses proper and humane techniques in controlling disorderly, combative or violent conduct displayed by patients, visitors or staff. Is an active participant and safely intervenes when disruptive behavior occurs.
Completes and maintains legible and neatly written Daily Logs. Accurately inputs Incident reports, on the date they occur and completes required follow-ups in a timely fashion. Performs assigned Preventive Maintenance tasks.
Attaches the appropriate documentation, submitting them for processing prior to the required completion date. Is able to access, manipulate (format & print) and edit accurately databases associated with Security functions. (Example; Lockers, Parking data, Fire Extinguishers etc.) Is able to access and manipulate Policy Manager, MSDS Direct, Health Stream and other related software required to perform job functions. Familiar with and able to articulate and quickly implement Medical Center Emergency policies as required.
Interacts well with local "authorities having jurisdiction." (Police, Fire, EMS, Emergency Management) Is able to respond appropriately to Code situations, (Code Red Alarm Systems, resetting, defining points, & Evacuation Plans) (Code 66, Pink, Silver, Orange, etc), Disasters and Medical Emergencies. Fire Alarm System Is able to access system as necessary and perform reset procedures. Understands both on & off-site alarms systems functions and operations.
Can identify or troubleshoot basic system "Troubles" as they occur. Contacts appropriate maintenance/service representative as needed. Communicates appropriately with Alarm System Central Station to manage accounts and events properly.
Familiar with Medical Center functions, departments and layout in order to properly provide direction to or escort our customers, staff and guests. Actively participates with Security Division initiatives; Medical Center staff inservices, specialty training and/or education as assigned. Able to perform basic automotive troubleshooting to assist customers; Jumpstart vehicles safely, add air to tires, thaw frozen locks, and direct customers to Police Dept. for unlocking of vehicles.
Documenting all requests accordingly. Performs routine locking and unlocking of doors or areas within the facility. Documenting all requests accordingly.
Familiar with various Key levels and Equipment used within the facility and how to direct users to access areas beyond Security's "Grand Master" level of access. Understands the multiple types of locking systems utilized in the facility and is able to articulate and or manipulate the appropriate devices, hardware or controls. Able to use and properly maintain Security issued equipment, including two-way radio, pager, cell phones, computers and other hand held devices.
Able to use and maintain Fire Suppression and other General Safety equipment including extinguishers and spill supplies. Shows understanding of the Hazardous Materials Spill procedures and appropriate Security responses in the events. Shows understanding of the various Fire Suppression and Extinguishing Equipment installed throughout the Medical Center.
Maintains a working knowledge of NY State and Local laws pertaining to the appropriate enforcement of, trespass, vandalism, menacing, assault and theft as they apply to the Medical Center environment. Required Education credentials are maintained and documented within the Employees personnel file for NYS Security Registry Required Education credentials are maintained and documented within the Employees personnel file for Annual NYS Security 8 Hr refresher. Required Education credentials are maintained and documented within the Employees personnel file for Annual PMCS Refresher.
Required Education credentials are maintained and documented within the Employees personnel file for Annual CPR for Healthcare. Required Education credentials are maintained and documented within the Employees personnel file for BLS (every 2 years) for Healthcare. Required Education credentials are maintained and documented within the Employees personnel file for FEMA Incident Command System required courses.
Is able to manipulate and explain functions of Wander Elopement equipment. Is able to manipulate and explain functions of Infant Abduction systems. Is able to manipulate and explain functions of Delayed Egress systems and is ultimately able to articulate the differences between their function and operation.
Is able to manipulate and explain functions of Detex Alarms. Is able to manipulate and explain functions of Duress Alarms. Is able to access and manipulate CCTV equipment and other related software required to perform job functions.
Appropriately enforces and functions within the direction of policies specifically designed to assist in the safe operation of the facility. Patient visitor guidelines, Patient valuables, Visitor/Patient/Employee Escorts, etc. Other duties as assigned.
Qualifications High School Diploma required. Must have valid New York State Drivers License and be insurable. Applicant must not have any local, state, federal criminal record.
New York State Security 8 Hour Pre-assignment Certificate or currently registered NY State Security Guard is preferred. Must be eligible to register as New York State Security officer upon hiring. Prior experience working with the general public or in related field preferred.
Prior CPR/BLS certification preferred; current EMT certification a plus. Must successfully complete Preventing and Managing Crisis Situations (PMCS) training in the first 30 days of employment. Personal vehicle for on the job transportation required.
Computer skills preferred. Exercise good judgment in reacting to emergency situations. Be able to read, write well and maintain neat and accurate shift reports and logs.
Possess good verbal communication skills. Must read, agree to adhere and sign Security Department Code of Ethics.
As applicable, the individual has training/competency in attending to the special needs and/or behaviors appropriate to the age of the patients for which care is being provided.
Cvph Medical Center