Greater Baltimore Medical Center Towson , MD 21204
Posted 1 week ago
Under general supervision, but according to prescribed procedures is responsible for the safety and protection of patients, visitors, staff, property, buildings and grounds.
Education
High school diploma or equivalent
Experience
Security, corrections, law enforcement, military or fire/EMS department experience is preferred
Skills
Must be willing and able to work unscheduled hours based on the needs of the department
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices
Must be able to successfully utilize Microsoft Word to write and generate reports
Remain flexible to ever changing environments; adapt well to different situations
Ability to maintain satisfactory attendance and punctuality standard
Neat and professional appearance
Must be able to handle pressure of working with high volume public (constantly to occasionally depending on assignment)
Licensures, Certifications
Current State Driver's License which must be maintained throughout employment
Current CPR certification that must be maintained throughout employment
EMTALA training is required and must be successfully completed within the new hire probationary period prior to the employee working independently
GBMC Work Place Violence Prevention Training is required and must be completed within the new hire period, prior to the employee working independently
Physical Requirements
Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
Climb stairs, ramps, or ladders occasionally during shift
Bend/twist at waist/knees/neck to perform various duties
Occasionally lift or carry up to 50 pounds
Run as needed
Constant use of upper body extremities to perform tasks which require reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
Work in various environments including adverse outdoor conditions such as cold, rain or heat;
Constant mental alertness and attention to detail required while setting priorities and following up on assignments
Working Conditions
Work is performed inside and outside in all types of weather conditions on a regular basis, with intermittent exposure to unpleasant conditions such as noise, heat, dust, and disease
At any given time, all on-duty personnel may be required to assist with violent disruptive crisis patients
Conditions of Employment
Current State Driver's License which must be maintained throughout employment
As a condition of initial employment, the employee must provide a copy of a current, CPR certification prior to attending employee orientation and maintain certification throughout employment
As a condition of continued employment, employee must maintain current active status of all required competencies and certifications to include but not limited to CPR, EMTALA, Work Place Violence Prevention training
These conditions of employment are mandatory for all Security Officer's to work independently
Security Officers are not permitted to work independently if these conditions of employment are not met
Principal Duties and Responsibilities:
Duties include those noted on the first page of job description summary
Ensure the facility is provided with high quality security services to protect people and property
Report safety concerns, security breaches and unusual circumstances both verbally and in writing
Build, improve and maintain effective relationships with patients, visitors and staff
Answer questions and assist patients staff and visitors
Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$15.92 - $22.07
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
COVID-19 Vaccination
All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Greater Baltimore Medical Center