Security Manager

Cypress Private Security San Bernardino , CA 92401

Posted 3 weeks ago

Security Manager (San Bernardino)

San Bernardino, CA, United States of America

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Cypress Private Security offers excellent benefits, flexibility, and competitive pay with advancement opportunities throughout the company. Through our extensive hiring, screening and training processes, CPS has built a team of the most motivated and qualified security professionals in the industry. CPS's strong reputation in the industry helps us attract the best suited security professionals. CPS well designed policies will ensure that we retain the best ones.

The founders of CPS built a security company that, from the beginning, focused on the employees as the number one resource. With this in mind, management set out to build a company that truly reflects the spirit of delivering the highest level of service to each client through CPS team members.

Nevada License Number: PILB1438

California License Number: PPO120221

Job Skills / Requirements

Position Summary

The Client Manager is responsible for maintaining relationships between Cypress Security and assigned client(s). The Client Manager maintains daily contact with sites and clients to provide support to employees, ensuring client satisfaction, contract compliance, and that company processes are being followed.

Primary Responsibilities

  • Assists the Branch Manager/AVP in all aspects of servicing assigned account(s) including, client requests, rate increases, meetings and plans for contract renewals. Prepares quarterly and annual client reports.

  • Oversees Contractual obligations of assigned Client(s)

  • Provides vision and leadership for assigned employees.

  • Completes payroll/hours worked confirmation for all security personnel assigned to site(s) within prescribed deadlines

  • Support assigned accounts 24/7.

  • Work together with Site Supervisors/QCM's evaluate assigned staff

  • Oversee training of Security Personnel assigned to site

  • Makes recommendations for promotional opportunities of assigned personnel

  • Oversee site activities for assigned client(s). Make recommendations on ways to enhance Security operations to Client

  • Requests personnel to fill vacant shifts. Conduct interviews of prospective Security Personnel

  • Request applicable training for assigned Security Personnel to ensure compliance with all contractual obligations

  • Create / modify Post Orders.

  • Communicates progress of all tasks to BM/AVP

  • Follow-up on ongoing investigations.

  • Conduct Disciplinary meetings as needed.

  • Ensures that company performance exceeds client requirements and expectations.

  • Work actively in the field to support and inspect assigned sites and security personnel.

  • Log disciplinary, training and performance evaluations in to Valiant.

  • Oversees all assigned equipment including employee uniforms.

  • Document and track Incident Reports.


  • Have a minimum of 5 years of experience within the security field in an operational security manager capacity, in a responsible charge of a large security team.

  • Be detailed oriented and deadline-driven.

  • Knowledgeable in Microsoft office and employ above average computer skills.

  • Excellent Communications Skills

  • Demonstrated ability to train and manage others.

  • Bachelors Degree or Graduate Degree highly desirable

  • Certification as a CPP and/or ASIS membership highly desirable.

  • Be able to pass a drug screen and pre-employment background check.

  • Posses and maintain a valid CA Driver's License and clean driving history.

  • Possess or be able to obtain a BSIS Guard Card within 60 days of employment.

Education Requirements (Any)

High School or GED

Certification Requirements (Any)

Valid Driver's License

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Educational Assistance

Screening Requirements:
Motor Vehicle, Drug Screen, Education Verification, Employment Verification

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Security Manager

Cypress Private Security