Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.
To patrol hotel premises, maintain order and safety, administer rules and regulations, and ensure observance of applicable laws. Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete. Maintain confidentiality of proprietary information and protect company assets.
While patrolling premises, circulate among visitors, patrons, or employees to preserve order and protect property and display good customer relation skills.
Patrol lobbies, corridors, and public rooms, consults with management, interview guests and employees and question persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc.
Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises.
Patrol public areas to detect fires, unsafe conditions, and damaged or inoperative safety equipment.
Warn/caution, notify or eject troublemakers and caution careless persons.
Obtain assistance for accident victims and file accident reports.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.
Notify management and staff of the presence of persons with questionable reputations.Assist management and enforcement officers in emergency situations.May enter and check rooms of guests suspected of leaving without paying the bill to confirm suspicions and to seize any remaining personal property.
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
Ensure uniform and appearance is clean and professional.
Other duties as assigned.
Learn and apply rules and procedures which are sometimes hard to understand.
Speak clearly - Talk to others to convey information effectively.
Active Listening Give full attention to what other people are saying, take time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Make conclusions based on facts and also on your personal judgment.
Benefits and EEO
Full-time associates are eligible for the following benefits:
Paid Time Off
Short-term and long-term disability
Company paid life with employee paid supplemental options
Matching 401-k with immediate vesting for eligible participating associates
Company Hotel Travel Discounts
Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.
Atrium Hospitality is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click here to view EEO is the Law
John Q. Hammons Hotels & Resorts