Security - Guest Services

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.

• Patrol of parking lots.

• Provide security escorts for all monetary transfers, fills, and credits.

• Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor. Provide assistance to customers: give directions, call cabs, assist with car trouble, etc Provide special assistance to disabled patrons as necessary.

• Assist with table and slot drops.

• Observe hard count crew doing the slot drop and transports tokens to hard count room. Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.

• Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities.

• Serve as dispatcher.

• Dispatch other officers to various assignments and maintains activity log sheets.

• Watch and record monitors.

• Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.

• Testify in court on behalf of state gaming boards.

• Occasionally, strenuous physical activity is required.

• Meet department uniform, appearance and grooming requirements.

• Meet attendance guidelines of the job and adhere to regulatory, department and company policies.

• Keep work areas clean and free of safety hazards, debris and litter.

• Perform all job duties in a safe and responsible manner.

• Any reasonable request made by your supervisor or any management personnel.

BRING US YOUR BEST.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or G.E.D. Preferably six months related experience and/or training.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit.

The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in outside weather conditions. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually very loud.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and the

Score Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$16