Security Guard

• SIGN-ON BONUS BEING OFFERED*

A sign-on bonus of $1,500 is being offered for eligible candidates.

Bonus payout contingent on funding availability

See eligibility at https://oshr.nc.gov/policies/sign-and-retention-bonus-policy

65037766 and 65037767

Recruitment Range: $31,200 - $34,971

This position will be located at:

Museum of Natural Science

11 W. Jones Street

Raleigh, NC 27601

This vacancy announcement is recruiting for two positions:

#65037766 and #65037767. Applicants will be considered for both positions.

Primary Purpose of the Position:

The primary purpose of the position is to ensure that staff, visitors, and program participants in all museum facilities have a safe, secure, and healthy environment to work and visit. In addition, it is the responsibility of this position to provide basic wayfinding information and provide crowd control when necessary. The security team provides support and oversight during both day-to-day operations and special events.

Key Responsibilities:

• Patrol museum buildings, adjoining grounds, and parking deck areas to maintain vigilance for security events (inside and outside).

• Incident report documentation.

• Liaison/coordination with diverse museum disciplines and staff members to ensure safety and security issues are addressed in a timely and comprehensive manner.

• Ensure that visitors to the museum facilities are treated courteously and provided with general information about the museum.

• Providing respite coverage for Information Desk staff as needed.

• Assisting with the WRAL 3-D Theater or other special functions as needed.

• Communicate effectively, both orally and in writing; and meet assigned tasks.

Position/Physical Requirements:

• Ability to take control of dangerous or volatile situations.

• Ability to act quickly and intelligently in all emergency situations.

• Ability to deal with the public in a courteous but firm manner.

• Must be able to walk or stand for extended periods of time.

• Must be able to lift 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

• The work schedule will vary from week to week. Must be able to work weekends, holidays, and varying shifts (days, evenings, nights).

• Must have a valid NC driver's license or be able to obtain one within 30 days of hire.

• Ability to maintain First Aid and CPR training and any other pertinent training relevant to this position.

Click here to learn about employee perks and benefits. To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.  

Qualified candidates must have or be able to:

• Demonstrated experience of standard safety and security practices.

• Demonstrated experience of handling and reporting emergencies such as public disturbances and building malfunctions.

• Demonstrated experience with customer service practices including communicating general information to the public.

Management Preference:

• Demonstrated experience of standard safety and security practices common to a public museum.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details. 

High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z.  The Arts to the Zoo, and so much else - parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more.

 These places, and the ideas they represent, create a shared identity among us as North Carolinians. They provide common ground. Everyone is welcome.

Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team.

Check out this amazing video about our Department.

Section/Branch/Site Description:

The Operations and Business Administration Section steers the museum's fiscal future and drives its operating capabilities. As part of the NCMNS overall mission, the Operations and Business Administration Section has several key directives. 1) Provide clean, safe, comfortable, and inviting indoor and outdoor spaces in our downtown Raleigh Museums and throughout our Regional Network. 2) Provide friendly, helpful, and informed information and direction to guests. 3) Ensure that all projects in the museum are provided the management and support needed so organizational outcomes are met. 4) Control the museum's costs through budget and expense review. 5) Secure funds to support museum operations and mission. 6) Manage the health and safety of our living collection. 7) Expand the educational reach of NCMNS through an evolving regional network of science and nature centers.

The Operations and Business Administration Section coordinates operations across the institution and ensures that resources are appropriately allocated to meet museum objectives. The section champion's the Museum's mission and advances operational plans. It provides cross-sectional collaboration to support the network across the State and contribute to total quality management. The purpose of the NCMNS Security Services Unit is to ensure a safe, secure, and healthy environment in all museum facilities for staff and guests.

Division Description:

The State's Museum devoted to science and nature, North Carolina Museum of Natural Sciences in central Raleigh, is the largest institution of its kind in the Southeastern United States and, with over a million visitors a year, the state's most visited museum. Its 300,000 square foot downtown campus is augmented by Prairie Ridge Ecostation and satellite facilities in Whiteville, Greenville, and Contentnea Creek. Together, they provide a variety of curriculum-focused classes onsite, offsite, outdoors, and online for pre-kindergarten through graduate students across the state.

As a museum of nature, we integrate the dual concepts of illumination and inspiration with the work we do and the many stories we tell. In a time of unprecedented environmental challenges, nothing could be more critical.

This nexus of ideas makes us unique. Across three vibrant floors of laboratories and exhibitions, our Nature Research Center provides an unparalleled opportunity to see science in action by watching museum researchers studying the natural world in real time. In the Nature Exploration Center, exhibits and live animal displays reveal North Carolina's rich natural habitats, wildlife, and geology from the Appalachian Mountains to the Atlantic Ocean.

Our programs and activities impact people in all the state's one hundred counties. We develop a variety of exhibits to share with institutions across North Carolina and support other museums by administering the North Carolina Science Museums Grant Program. We also engage the state's students indirectly by providing professional development training for teachers, research opportunities for classrooms, and outdoor learning environments on school campuses.

DNCR selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.

To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Please call the human resources office for assistance.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.

Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 -8 weeks.

It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.  We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

Tonia Gibb

109 E Jones Street

Raleigh, NC 27601

919-814-6670

employment@dncr.nc.gov 

Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.