Security Guard

Posting Title Security Guard Job Requisition Number COA093158 Position Number 117692 Job Type Full-Time Division Name Building Services - Security Minimum Qualifications

Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job.

Licenses or Certifications:

• May require a valid Texas Driver License.

Notes to Applicants

About the job:

Are you passionate about ensuring safety and making a real impact in our community? The City of Austin Building Services Department is hiring a Security Guard. From engaging with the public and conducting safety inspections, to investigating incidents and supporting emergency response efforts, you'll play an essential part in keeping people and property secure. If you're ready to be a key player in maintaining a safe and welcoming environment, we want you on our team! Apply today and help us make a difference.

About working for Building Services and the City of Austin:

Click here to watch the City of Austin Recruitment Video!

Working with Building Services provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held.
• If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

Criminal Background Investigation:

The position requires a criminal background investigation.

Assessments:

Assessment(s) may be administered as part of the interview process.

If you are selected as a top candidate:

Verification of your education (which may include high school graduation or GED, undergraduate and/or graduation degrees) will be required. You must provide proof of education from an accredited organization/institution.

Military/Veteran Interview Preference:

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Please note that the Department may close the job posting at any time after seven (7) days.

Pay Range

$21.63 - $23.79 per hour

Hours

• Work hours may include after-hours, holidays, and weekend work.
• Work shift may change according to departmental business needs.
• Overtime may be required with or without notice.
• This position may require on-call or call-back responsibilities.

Job Close Date 02/19/2025 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Various city facilities Preferred Qualifications

Preferred Experience:

• Familiarity with security X-ray and metal detection equipment.
• Experience monitoring CCTV (Closed Circuit Television) and surveillance cameras.
• Experience with security access control.
• Experience monitoring and responding to security and fire alarm systems in a commercial building environment.
• Demonstrated experience in the creation, input, and maintenance of employee and/or visitor identification and badges.
• Proficiency with Microsoft Outlook and Word.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Picks up stolen property and handle loss and found items.
• Operates, repairs, and maintains equipment/reports maintenance problems.
• Provides delivery/courier services
• Conducts safety inspection of ,facilities, i.e., fire extinguishers, life/safety equipment, etc.
• Performs situation assessments and investigate work incidents
• Identifies, assists, and gives clearance to entering patrons
• Provides security and assistance to the public and various law enforcement agencies
• Issues parking citations
• Administers first aid
• Provides training
• Conducts security patrols at locations, parking lots/garages, and surrounding areas for unsafe conditions and reports them as necessary.
• Responds to fire alarms, security alarms, and accidents - contacts appropriate emergency personnel.
• Investigates disturbances and in the event of an emergency, maintains order and safety of occupants.
• Provides customer service and acts as a source of information and assistance to inform the public of information regarding Library services, programming, policy and regulations.
• Anticipates, de-escalates, and solves problems and/or provides reports to appropriate agency.
• Monitors welfare of security personnel working after-hours, overnight, and at remote assignments.
• Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas.
• Issues and enforces Criminal Trespass Notices for violations and determines if police assistance is needed.
• Completes and maintains incident reports and other routine documentation.
• Directs traffic and provides crowd control and security services for after-hours events held by internal and external customers.
• Transports and safeguards cash pick up and drop offs at all locations.

Responsibilities- Supervision and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, Local laws, and ordinances.
• Knowledge of city practice, policy, and procedure.
• Knowledge of equity, diversity, and inclusion principles and practices in libraries.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in handling conflict and uncertain situations.
• Skill in using computers and related software, including Microsoft Office products.
• Ability to facilitate discussions and resolve issues.
• Ability to lead and train diverse groups.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to provide high-level customer service.
• Ability to work with people of diverse backgrounds.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.