Monitor, detect and alert on potential security threats and vulnerabilities to the company's telecommunications and signal processing hardware, software and electrical systems. Works closely with network engineering and technical operations staff as security threats and vulnerabilities are detected and coordinates the response to contain and mitigate the threat to Charter's network. Coordinates the incident response process for network security operations and communicates event status to leadership.
DUTIES AND RESPONSIBILITIES
Responsible for engineering activities that monitor, detect and alert on potential security threats and vulnerabilities to the company's telecommunications and signal processing hardware, software and electrical systems
Monitors security dashboard alerts to identify and respond to security events.
Monitors and communicates threat intelligence from various resources that is relevant to Charter's networks and systems.
Coordinates the implementation of security counter-measures with the appropriate organizations.
Performs vulnerability and configuration management scans and communicates results to system owners for remediation.
Participates in the response to cyber incidents by gathering data and artifacts relevant to the event.
Provides production support to security systems and tools used by Network Security Operations.
Ensures compliance with security standards, policies and procedures.
Adheres to industry specific local, state, and federal regulations, as applicable.
Actively and consistently support all efforts to simplify and enhance the customer experience.
BASIC / MINIMUM QUALIFICATIONS
Bachelor's Degree in Computer Science, Engineering or related field, and/or equivalent work experience
Minimum of three (3) years Engineering work experience
Minimum of three (3) years of IT/network experience
Minimum of three (3) years of Information security operations
ADDITIONAL JOB QUALIFICATIONS
Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Position requires knowledge of network and system security vulnerabilities and exploits
Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions
Basic knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response
Must have demonstrated experience in managing information security events and incidents
Demonstrated the ability to work across functional boundaries, build consensus and drive results
Must have good written and verbal communication skills and should have good presentation skills
Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change
Current security certifications, such as Network+, Security+, CCNA Security, Linux+
Botnet and Denial of Service detection and remediation
Ethical hacking and penetration testing
Security Information and Event Management (SIEM)
Experience in Enterprise Operations
Support of 24x7 SOC
24x7 Network operations support
4x10s on the nights and weekends
Requires weekend and evening shift work
Minimal Travel Required