Security Dock Worker

Overview

Are you looking to join a fun and exciting team of professionals? Do you enjoy being part of a thriving downtown environment that appreciates music and the arts? Do you enjoy meeting new people and attending events in the downtown Grand Rapids, MI area? DK Security has the perfect opportunity for you!

DK Security is recruiting for the position of Event Staff Dock Worker for concerts, sporting events, trade shows, and conferences in the Grand Rapids, MI and surrounding areas. Join our team of experienced security professionals at venues like the Van Andel Arena, DeVos Place Performance Hall and Convention Center, 20 Monroe Live, and more!

FREE PARKING / SHUTTLE SERVICES PROVIDED FOR SOME EVENTS!

Security could be your next great opportunity!

COVID-19 Statement: Security is an essential industry and DK Security has been, and will continue to be, hiring new employees for our constantly growing business. For safety we have made changes to our interview and hiring process - transitioning to virtual interviews and online training to limit the number of persons, and amount of time employees spend, at our offices. We are in constant communication with our clients to review and update procedures and practices that meet or exceed government recommendations.

Job Skills / Requirements

SCOPE: Event Staff Security Officers utilize their outstanding customer service skills to provide crowd control services for events such as concerts, sporting events, trade shows and conferences at various locations. Event Staff Security Officers ensure the safety of patrons, employees, and visitors at large (and small) scale events.

Current Openings:

• Days/ Evenings / Weekends

• Schedule is released when work orders are received

PERKS:

• Rate of Pay: $18.50/hour site dependent
• Benefits (eligibility requirements apply): On & Off the Job Accident, Hospital Indemnity, Critical Illness, Identity Theft Protection, and Paid Medical Leave(Eligibility Requirements Apply)
• FREE PARKING / SHUTTLE SERVICE offered to transport employees to and from various designated parking locations to certain event venues downtown in Grand Rapids.

LOCATION: Downtown and Metro Grand Rapids, MI Event Venues

JOB DESCRIPTION/RESPONSIBILITIES: As an Event Staff Dock Worker at DK Security, your duties are determined by the client location. Some responsibilities include:

• Safety and wellbeing of patrons, guests, and performers.
• Hospitality Security brand with all clients, guests, and co-workers.
• Access Control
• Must follow venue specific guidelines.
• Foot Patrol
• Checking/Directing trucks in and out of loading docks
• Reading and planning work orders

SUCCESS as a Security Officer at DK Security will look like:

• Reliability- Report for your shift on time, presentable, and in the prescribed uniform.
• Friendly Personality- Being able to balance our expectations of outstanding customer service while maintaining client policies and enforcing rules.
• Following Company and Client Policies- Be able to read and interpret written post guidelines, follow procedures as outlined and ensure all tasks are completed throughout the shift.
• Use of De-escalation Techniques- Being able to defuse situations through verbal judo and other communication tactics.

QUALIFICATIONS:

• Must be at least 18 years old or older.
• Must have a high school diploma or GED.
• May NOT have any felony convictions and must be able to pass a criminal background check in accordance with all federal, state, and local laws.
• Must have excellent customer service and verbal communication skills.
• Physical Requirements include:
• Must be able to stand or walk for 4-8 hour shifts.
• Must be readily able to respond to emergency situations.
• Must be able to work in or outdoors during all seasons.
• Must be able to hear conversations (in person or via 2-way radio) in noisy environments.
• Must be able to occasionally lift up to 50 pounds.

By submitting your application, you agree to be contacted via phone, email, and/or text message regarding your candidacy, scheduling, and other instructions on how to move forward in our hiring process.

Education Requirements (Any) High School Diploma or GED