Security Center Operator (Part-Time, Temporary)

Job Summary

Are you looking for a part-time position with Travis County?Travis County's Facilities Management Department has great jobs that serve dozens of facilities across the county.This is a very flexible, temporary, part-time position with no benefits. Security Center Operators may work up to 25 hours per week, and personnel select shifts on an as needed/availability basis.

The Security Center Operator serves as a central information hub for County safety/security issues. Coordinates and provides immediate response to any emergency or security situation affecting Travis County employees, customers, facilities, or assets. Operates Electronic Security System and telecommunications equipment used in monitoring, evaluating, sending and relaying information in response to security events. Responsible for remotely monitoring all County facilities for fire, intrusion, and card access events. Reports security violations and questionable activities. Monitors various auxiliary systems including: closed circuit television (CCTV) systems; access control systems, to include badge, perimeter, and internal secured areas; cable television and internet weather sources for news and weather events, and to determine anticipated County impact and provide notifications as required. Monitors buildings for damages from flooding, equipment failure or vandalism. Produces factual and accurate reports as required. Dispatches security guard patrols as needed.

Distinguishing Characteristics:

This is a job classification within the Maintenance job family. This classification is responsible for Travis County security functions and does not have any lead or supervisory duties or responsibilities. This classification may require a flexible work schedule and may be required to work on rotating shifts, including weekends and holidays in order to meet the needs of the County.

Duties and Responsibilities

• Monitors and operates unified physical and personnel security platforms involving access control, video surveillance, communications, intrusion, and analytics.

• Ensures enhanced situational awareness, unified command and control, and centralized operations of County physical security systems.

• Monitors, investigates, and responds appropriately to alarm signals to include fire, life safety, intrusion, and asset protection, and provides direction as necessary.

• Reports security concerns, violations, breaches, questionable activities and emergencies both verbally and in writing.

• Initiates response/notification procedures during emergency and security situations affecting County operations or employees such as medical emergencies, bomb threats, workplace violence incidents, suspicious activity, evacuations, etc.

• Ensures security monitoring systems are properly functioning. Monitors outside areas for vagrants and other unauthorized personnel.

• Monitors buildings for equipment failure or vandalism, notifies proper emergency contacts for repair.

• Operates security computer systems regularly, as assigned.

• Operates a radio system in accordance with FCC rules and regulations.

• Dispatches security guards to various calls for services.

• Coordinates, performs and controls multiple communication and simultaneous tasks on demand.

• Utilizes and executes checklists, protocols, and phone listings to effectively manage incidents and make applicable notifications.

• Attend training and certification courses as needed and as required by the Department, in order to maintain certifications and skills necessary to perform the job.

• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:

High School diploma or G.E.D. ANDtwo (2) years of experience in a security operations center environment or equivalent, including one (1) year of computer experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

• Must pass a criminal background check for CJIS clearance.

• Applicants are required to successfully pass the background investigation, including fingerprint clearance.

Preferred: