Security Business Partner Mgr

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Security Business Manager within PNC's ET&S organization, you will be based in Pittsburgh, PA. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.

Job Description

• Responsible for providing and leading relationship management for specific business and staff functions, ensuring integrated delivery of cyber, fraud and physical security services and a centralized escalation point. Serves as strategic partner to the lines of business and staff areas, accountable for bringing the right security resources together to provide security solutions. Leverages the integrated expertise of the team and reporting capabilities, allowing businesses to elevate their security posture in a risk-balanced manner. Provides a strategic advantage to PNC and supports building of trust in the brand.

• Leads team with responsibility for the relationship with the largest and/or most complex and sophisticated clients. Serves as the senior point of escalation to ensure successful outcomes and is responsible for the overall client experience with a technology organization, including, cyber, fraud and physical security risk, business demand management, technology expenditures, client feedback & relationship management.

• Proactively seeks opportunities to implement improvements and ensure the execution of solutions that are cost effective, meet business requirements and are consistent with technology capabilities, functionality and the proactive integration of security.

• Directs the consulting services to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.

• Directs the gathering and analysis of complex client requirements, and the transformation of requirements into functional/non-functional requirements.

• Directs, motivates, develops, and manages the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused

• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk

• Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally

• Cultivates diverse teams and inclusive workplaces to expand thinking.

• Live the Values

• Role models our values with transparency and courage.

• Enable Change

• Takes action to drive change and innovation that will transform our business.

• Achieve Results

• Takes personal ownership to deliver results. Empowers and trusts others in decision making.

• Develop the Best

• Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Business Acumen

• Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Effective Communications

• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Influencing

• Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Problem Solving

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Relationship Management

• Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers.

Strategic Thinking

• Applies organizational acumen to identify and maintain focus on key success factors for the organization.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Additional Job Description

Base Salary: Commensurate with skills and experience.

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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