Security Bike Officer (Planet Hollywood LV)

SECURITY OFFICER - BIKE

JOB SUMMARY

• The Security Officer's (BIKE) main function is to provide a friendly and safe environment for our guests and team members while protecting company assets.

• Security Officers (BIKE) will perform all duties in accordance with Caesars Entertainment policies and procedures, and within the realm of the Caesars Entertainment mission statement.

• Security Officers (BIKE) will routinely patrol assigned areas while providing guest assistance, being alert for suspicious circumstances or individuals, gaming violations, possible theft, safety hazards or related concerns, medical emergencies, or damage to Caesars Entertainment properties. The Security Officer must know where all emergency equipment and exists are (phones, fire extinguishers, emergency exit's, etc.). Any incident which would warrant security intervention will be immediately relayed to Security Dispatch by the observing Officer. Regardless of where an Officer is assigned, the Security Officer should be prepared to respond to assist fellow Officer's at any time.

• Security Officers (BIKE) will display a professional, courteous, and a respectful demeanor at all times.

• Security Officers (BIKE) will maintain general security of the outside areas ensuring they are visible to the public.

JOB RESPONSIBILITIES / DUTIES

• Every Security Officer (BIKE) will greet guests and fellow team members with a friendly and sincere welcome.

• Security Officers (BIKE) must continuously patrol the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.

• Security Officers (BIKE) will exercise good judgment in solving problems and display a realistic understanding of the issues before them. He or she must be able to facilitate resolution of customer complaints through personal action and coordination with other departments.

• The Security Officer (BIKE) acts as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.

• The Security Officer (BIKE) is to maintain a well groomed appearance which reflects the professional appearance and demeanor of the Security Department.

• The Security Officer (BIKE) will be provided with a bike and equipment. It will be their responsibility to care for and maintain all issued equipment. At the beginning of their shift, the Security Officer (BIKE) should ensure all his or her equipment is in proper working order, and at the start of the shift, the Security Officer (BIKE) will inspect equipment for serviceability and will immediately report any problems to a Security Shift Supervisor or Security Shift Manager.

• The Security Officer (BIKE) will be charged with the safety and security of all exterior areas of the property remaining alert to any criminal activities or undesirable elements. The Security Officer (BIKE) will patrol the outside areas including the inspection of exterior doors, bushes, and trees and loading docks for guests, contraband, and unsafe conditions.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.

• Must be able to physically restrain individuals when a condition of arrest exists.

• Must be able to respond calmly in crisis and stressful situations, and be able to make rational decisions when handling guest and employee issues.

• Must be able to work independently.

• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.

• Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.

• Must be able to see and, also, remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports. The Security Shift Manager responds to visual and aural cues, and must be able to read, write, speak and understand English.

• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

• Must pass the physical and written testing of the Bike Academy.

• Must maintain the Bike / Mobile Unit in a safe manner, adhering to all mandatory safety requirements inclusive of proper helmet wear, and state and local seat belt requirements.