Security Associate

Job Description

Description - External

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

Here's why you will love it here:

• Recognition Programs and Rewards

• Excellent health care options, including medical, dental, and vision

• A people-first culture

• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.

• Perks at work: Employee Pricing platform

• Employee Assistance Program that supports your physical and mental well-being.

• Paid Vacation Time and Paid Sick Days

• 401(k) program with company match

• Tuition reimbursement programs

• Numerous learning and advancement opportunities

• And more!

What will I be doing?

As a Security Associate, you would be responsible for executing the position's responsibilities and driving company success through performing the following tasks to the highest standards:

• Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.

• Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies.

• Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses.

• Provides any needed assistance to team members, guest and owners within the department and company guidelines.

• Provides outstanding guest/owner service at all times including answering inquiries, directing traffic, providing directions, delivering packages, and information for general problem solving.

• Patrol of the interior and perimeter of resort to observe and identify potential security and safety risks or undesirable conditions.

• Perform basic first aid and CPR as needed.

• Carries out reasonable requests of management.

• Must be able to work any night of the week to include weekends and holidays.

Qualifications

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Ability to patrol the property for 8-9 hours at a time

• Ability to greet and interact with guests in a friendly and effective manner.

• Have full and open availability and can work any shift including weekends and holidays.

• Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports

It would be effective in this position for you to demonstrate the following capabilities and distinctions:

• Prior security experience in the hotel/hospitality industry.

• Military or law enforcement background

• Current First Aid/CPR certifications

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.