Security Agent

Harbor View Hotel Edgar , FL 32149

Posted 3 months ago

Summary: Responsible to provide security and safety of all guests, staff and hotel during the assigned hours. Must be familiar and comply with hotel standards and procedures. Also, responsible to watch for unusual, illegal or dangerous activities in and around property. Patrol all areas of the property and assist guests as needed. Able to monitor cameras (CCTV), perimeter alarm systems, duress alarms, and fire and life safety system.

Essential Job Functions and Primary

  • Always follow safety and security policies and procedures

  • Patrol property interior ground and back of house areas

  • Patrol hallways, parking lots, stairwells, lobbies, bars and restaurants

  • Ensure all guest rooms are locked

  • Ensures all property security alarms and CCTV cameras are on and functional

  • May spend some time reviewing camera monitors for any suspicious activity, and report to MOD and local authorities as needed

  • Responsible for maintaining clear and concise logs of all nightly occurrences and or suspicious activities

  • Responds quickly to guest requests and courteously as reporting by shift staff

  • Responds to accidents, contact EMS or administer first aid/ CPR as require

  • Assist guests/employees during emergency situations

  • Notify appropriate individuals in the event of accidents, attacks or other incidents

  • Evict loiterers or trespassers on property as required

  • Escort Guests or employees from bar/restaurant I they become intoxicated or combative

  • Escort unwelcome persons from property without interrupting the orderly flow of property operation

  • Lock property entrances when/if required

  • Conduct daily physical hazard inspections

  • Perform all duties in a safe manner and report all accidents in accordance with accident reporting process

  • Always maintain safety and security of guests

  • Attend any departmental meetings as required

  • Assist guests with reports of lost/stolen articles, following hotel policy.

Qualifications Required:

  • Must have exceptional guest service skills with a willingness to exceed expectations

  • Valid Driver's License

  • CPR and First Aid Certification a must

  • Must be able to work well under pressure

  • Must be able to accurately follow instructions, both verbally and written

  • Minimum age requirement of 18 years old

  • Ability to grasp, lift and/or carry or otherwise move items with weights up to 75 lbs.

Qualifications Desired:

  • Work in a positive and professional matter with little direction or supervision

  • Flexible, self-motivated positive attitude

  • Prior hospitality experience

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Security Agent

Harbor View Hotel