Security Account Manager

American Security, L.L.C. Minneapolis , MN 55415

Posted 4 months ago

Security Account Manager (Operations)

Minneapolis, MN, United States of America

Back Apply Now


Apply Now


American Security & Investigations offers you a solid, stable and interesting career, with an opportunity for advancement.

American Security, L.L.C. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, age, sex, gender identity, creed, ancestry, disability, sexual or affectional orientation, marital, color, religion, national origin, status with regard to public assistance, protected veteran status, individuals with disabilities or any characteristic protected under federal, state or local law.

Job Skills / Requirements


Supervises and coordinates activities of guard force and any auxiliary security programming of assigned account as dictated by contractual obligations, to ensure the highest level of service deliverables by performing the following duties:

Essential Duties and Responsibilities (other duties may be assigned by Director of Operations and/or client):

  • Leads and maintains daily communication with the client and other stakeholders. To include organizing and leading weekly/monthly partnership meetings to discuss current progress and/or lead strategy discussion on future planning or process improvement. Responds immediately to client needs and communications.

  • Maintains daily communication with the Director of Operations and Area Manager, to include daily logs from all security personnel at all posts. Effectively communicates with stakeholders from internal departments (human resources, recruiting, sales, operations, etc).

  • Leads onsite training programming required by the State of Minnesota, American Security & Investigations and contractual commitments, in conjunction with Branch resources. Implements an onsite training plan in conjunction with onsite client stakeholders.

  • Leads onsite safety/risk management programming required by the State of Minnesota, American Security & Investigations and contractual commitments, in conjunction with Branch resources. Leads onsite team in reporting irregularities and safety hazards to appropriate client and/or external personnel. Safeguards company and client property, to include client vehicles. Documenting weekly/monthly safety audits using metrics developed by internal and client resources.

  • Leads onsite personnel development (mentoring); to include communication standards and expectations, interpreting statement of work/post orders/procedures, ensuring that all company policies are properly performed and followed, maintaining high standards of honesty and personal conduct (as well as personal appearance and professional behavior), managing work performance of all associates (through praise/recognition, documentation, progressive discipline, verbal warnings, written warnings, coaching, retraining, suspensions and terminations).

  • Effectively manages site schedule, to include overtime and payroll administration. Is a stakeholder in the account P&L/financial performance along with the Director of Operations, working in tandem towards account profitability and longevity.

  • Understands that the duties and responsibilities of this position may require working in excess of the scheduled hours.

  • Complete continuing education on industry trends, investigations, unemployment hearings, harassment prevention, goal setting/performance management, progressive discipline/documentation, second interview skills class, management, computer skills, budgeting and American Security & Investigations, L.L.C. spectrum of services.

Education Requirements (Any)

Associates degree or 1-3 years equivalent experience

Additional Information / Benefits

We offer you:

  • Health/ Dental Insurance

  • Uniforms and Training

  • Holiday/ Vacation Time

  • Uniforms

  • Employee Referral Bonus

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

Screening Requirements:
Drug Screen, Criminal Background Check

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Security Manager National Account


Posted 1 week ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 Security Manager - National Account Minneapolis, Minnesota $21.65 Security Manager - National Account Location: Minneapolis, Minnesota | Salary: $21.65 | Posted: 8 Oct 2019 | Closes: 8 Nov 2019 | Job Type: Permanent & Full-time | Business Unit: US Secure Solutions | Region / Division: North America | Reference: G4S/TP/2985559/171645 Apply now Job Introduction: PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE! The world's leading private security organization, G4S, has an immediate job opportunity for a National Account Manager. The National Account Manager will oversee and manage all operational, financial, contractual and other administrative functions for a national portfolio. This position provides direction and leadership for contracted guard services. The National Account Manager position oversees guard operations and is also responsible for client service, problem resolution, and service delivery enhancements. This position communicates with client representatives and field offices regularly to facilitate these activities. G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more. As a full time employee of G4S, you will be entitled to the following benefits: * Major Medical, Dental and Vision * Paid vacation * 401K * Opportunities for additional training to aid in your professional development As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development. Further, as a current employee you will be eligible to participate in large group rates for the following benefits: * Critical Illness * Accident Insurance * Whole Life Insurance * Individual Short-Term Disability * Pre-Paid Legal Services * Identity Theft Services * Pet Insurance In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay! * RxCut Pharmacy Discount Program * Doctor on Demand * Qualsight LASIK Savings * Perks at Work: G4S Employee Discount Program * Alliant Credit Union * Purchasing Power * Active & Fit: G4S Fitness Center Membership * FinFit: Financial Wellness Program * DailyPay: Access your pay when you need it G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally. Role Responsibility: Specific Duties and Essential Functions * Ensure contract compliance at all assigned properties. Identify security issues and opportunities, and recommend solutions to clients corporate security team. Respond to critical incidents at client facilities. * Facilitate and provide in-depth client specific training to new on-site G4S Managers. Create and deliver annual training programs * Develop a relationship with local and regional client contacts. Work with all levels of the organization to identify, analyze and solve problems, as well as create opportunities for continuous improvement * Identify and present industry best practices to all teams in all locations * Actively participate in industry-specific professional organizations, such as, but not limited to: ASIS * Assist in the preparation and presentation of Quarterly Business Reviews * Identify Purchaser-specific Key Performance Indicators (KPI) and measure G4S performance of these measurements to ensure acceptable monthly scorecard results * Ensure that all administrative and operational functions, including payroll, billing, accounts receivable, and scheduling are accurate, and issues are promptly resolved * Conduct in-depth audits and analysis of operational and financial controls relating to the account management * Manage and own the accounts receivable process for their customer * Lead all contract renewal, rebid and rate increase initiatives * Create and manage an annual overhead budget. Partner with their customer on their security budget * Mentor managers within their portfolio to establish a succession plan for their portfolio * Survey Security Professionals and leaders to gauge workplace satisfaction The Ideal Candidate: Education, Licenses and Certifications Required * Must possess a high school diploma or equivalent Type and Length of Specific Experience Required * Minimum of five years of experience managing corporate and contract security-related projects/key accounts in a multi-location environment, with demonstrated ability to deliver efficiencies * Prior experience managing customer relations and contract compliance with a large national or regional customer base * Must have experience effectively building, coaching and leading a team in a customer service focused environment Skills Required * Proficient computer skills including Microsoft Office * Effective oral and written communication skills * Active listening skills * Ability to assess and evaluate situations effectively * Ability to identify critical issues quickly and accurately * Attention to detail Other * Must be at least 18 years old or the minimum age required by the state, if higher * Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States * Subject to a drug screen to the extent permitted by law * Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military Physical Requirements and Environment Environment: Office; minimal to no exposure to extreme temperatures is expected Major activity: National travel to client sites quarterly / semi-annually. Working on PC / phone while sitting. Physical efforts to carry out job duties: Limited, to include some standing, bending, stretching, and reaching. About the Company: EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity G4S is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265. To receive an update on your application status, please contact our local office by following this link: Apply now G4S Minneapolis MN

Security Account Manager

American Security, L.L.C.