Section Supervisor

The Medical Assistance Program (MAP) administers public health insurance programs, including Medicaid, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication, and other health care services at little or no cost.

The Medical Assistance Program (MAP) is recruiting for one (1) Principal Administrative Associate II to function as a Section Supervisor, in MAP's Chinatown Medicaid Community Office.

• Be responsible for the supervision of several units, composed of PAA I, Eligibility Specialists and Clerical Associates involved in the processing of Medicaid eligibility applications.
• Be responsible for the review of the very difficult or highly unusual cases.
• Monitor and maintains controls of subordinate's performance and activities geared to promote quality of service.
• Assist in the preparation and submission of statistical data and special reports as required.
• Conduct in-service training for staff to assure that eligibility determinations are consistent with applicable laws and regulations.
• Conduct and participates in the unit's staff meetings with a view toward informing staff of new policies and changes in regulations to provide for efficient functioning.
• Participate in conferences with immediate supervisor regarding the functioning of the units and makes recommendations for improvements.

Work Location: 115 Chrystie Street, NY, NY, 10002

Hours/Schedule: 9 AM - 5 PM (1/2 hour flex)

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or

3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.