Section Supervisor

New England Sinai Hospital And Rehabilitation Center Norwood , MA 02062

Posted 7 months ago

POSITION SUMMARY Under the direction of the laboratory site manager and Chief of Pathology, is responsible for maintaining a functional Blood Bank to meet the needs of patient care.# Upholds the policies of the lab services, ensures the quality of the work while maintaining a pleasant and efficient work atmosphere. ACCOUNTABILITY Reports to the Laboratory Site Manager and Chief of Pathology/Blood Bank Medical Director.

QUALIFICATIONS B.S. Degree in Medical Technology or equivalent baccalaureate degree, training, and experience.# Minimum 5 years of experience in a clinical laboratory with at least 3 years in the Blood Bank.. PERFORMANCE CRITERIA TEAM WORK#Involves other departments in project planning and implementation.#Supports others in the department and provides help and assistance when possible.#Regularly attends and participates in team and/or departmental meetings and activities.#Keeps others in the department informed of relevant information.#Regularly offers and requests constructive feedback and coaching.#Establishes and maintains effective working relations. SERVICE EXCELLENCE (both internal and external)#Welcomes patients/customers/employees in a warm, friendly manner.#Actively listens and constructively responds to questions and concerns in a timely manner.#Ensures that the dignity of the patient/customer/employee is maintained at all times.#Abides by and upholds the hospital's service excellence standards.#Respects the diversity of the patient/customer/employee population.#Demonstrates safe and effective use of equipment. RESPONSIBILITIES #Prepares work schedules and assignments to provide adequate coverage and efficient use of personnel.#Evaluates job performance of personnel on a periodic basis.# Counsels employees and maintains appropriate documentation.#Is responsible for the orientation and training of new employees.#Ensures that policies and procedures are followed.#Develops, maintains, and monitors instrument maintenance programs, quality control programs, and quality assurance/improvement programs.#Maintains current written procedure manuals, revises as needed, and reviews at least once per year.#Assists the technologists in "troubleshooting" procedures. #Demonstrates proficiency in performing all computer related activities required of supervisory personnel.#Conducts section staff meetings on a regular basis. #Maintains inventory control and orders supplies.#Adheres to and enforces safety and infection control policies. #Keeps current with new methods and instrumentation, evaluates and makes# recommendations for purchase or lease.#Performs timely review of all test results performed in the section.#Attends and participates in hospital and laboratory supervisor meetings. #Communicates with physicians and other# appropriate hospital staff to provide


information regarding patient data


, interpretation and appropriateness of testing.# Consults with Chief of Pathology/Blood Bank Medical Director and Laboratory Site Manager as needed.#Develops and maintains a good rapport with the entire staff.# Demonstrates leadership, professionalism and cooperative spirit.# Consistently displays a commitment toward meeting the lab's and the hospital's vision as stated in the Department of Pathology and Clinical Laboratories Mission Statement, while maintaining a pleasant and efficient work atmosphere.#Performs routine bench work as needed.#Performs other related duties as assigned by the Laboratory Site Manager.#Hours:# Generally Monday - Friday, 8 a.m. to 4:30 p.m., or as determined by the needs of the Blood Bank.# Weekend and holiday assignm



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Section Supervisor

New England Sinai Hospital And Rehabilitation Center