Section Manager - Appointed

County Of Gwinnett Lawrenceville , GA 30046

Posted 7 days ago

Class Summary

The Gwinnett County Community Outreach Division engages and empowers people who live, work, and play in Gwinnett County. The Community Outreach Division creates and supports civic opportunities where everyone belongs and thrives.

We achieve our mission by:

  • Offering signature educational programs

  • Hosting and participating in community activities

  • Actively engaging with stakeholders

  • Building collaborative partnerships

  • Working to increase inclusion of traditionally underrepresented groups

The Community Programs Manager manages and plans community outreach programs that reach diverse constituents and celebrate the vibrancy of Gwinnett County. Due to the nature of working with communities that speak limited English, bilingual applicants are strongly encouraged to apply.

Job Duties and Responsibilities:

  • Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained and follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, disciplinary, and termination recommendations.

  • Develops project management processes and oversees Community Programs Section team workflow.

  • Serves as a representative and liaison between the Community Outreach Director, internal departments, and external organizations. Advises director of potential programs, develops solutions, and makes recommendations relative to the Community Outreach Division.

  • Identifies and initiates relationships with community stakeholders who have little or no regular interaction with County government and ensures that Gwinnett's diverse community is aware of County programs, services, and initiatives.

  • Develops and implements strategies for high-quality programs that increase the County's engagement with Gwinnett's constituency.

  • Oversees the Gwinnett 101 Citizens Academy, Gwinnett Youth Commission, and other County signature programs.

  • Represents the Community Outreach Division at public and private events and community group meetings.

  • Participates in and/or leads special projects, task forces, meetings, committees and/or training sessions.

  • Uses technology and digital resources to enhance community programs and display a willingness to learn new applications and identify innovative ways to use technology for community programs.

  • Maintains various records related to new and continuing community outreach initiatives, activities, and services.

  • Prepares reports and maintains statistical records associated with the Community Outreach Division.

  • Performs other duties of a similar nature or level and additional duties as assigned.

  • Works extended hours, including weekends and evenings, to support the Community Outreach Division's programs, events, and services.

Required Training and Expertise:

  • Bachelor's degree in Education, Communications, Public Relations, Public Administration, or a related field.

  • Three years' experience as a manager or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Training and Skills:
  • Three years of experience in planning and executing large-scale special events and managing outgoing, high-quality programs.

  • Demonstrated experience in developing curriculums designed to engage youth and adults.

  • Demonstrated success engaging youth, diverse audiences, and community-based organizations.

  • Effective communications skills, including public speaking and presentation experience, along with strong writing skills.

  • Exceptional project management and organizational skills; able to work under tight deadlines and manage projects independently with minimal oversight.

  • An exceptionally creative communicator with impeccable interpersonal and customer service skills.

  • Flexible, open-minded, and willing to adapt to changing/competing priorities; able to manage multiple demands and skilled in time management.

  • Someone who enjoys learning and continually seeking new ways to grow personally and professionally.

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Section Manager - Appointed

County Of Gwinnett