Secretary/File Clerk - Radiology - FT - Days

Employment Type:

Full time

Shift:

Day Shift

Description:

Repeatable pattern working 7-hour [day] shifts between 7:00 a.m. and 4:00 p.m., also includes a set rotation to work every-third weekend and rotational holidays.

POSITION PURPOSE:

Under general supervision, greets outpatients, schedules examinations, provides information regarding procedures, and transports patients. The age of the patients served range in age from infants to geriatrics.

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs

• Education reimbursement

• Personalized health insurance plans including dental and vision

• Paid time off

• Long- and short-term leave

• Retirement planning

• Life insurance coverage

What you will do:

• Greets patients and gives them instructions regarding their exam and communicates with all medical staff regarding their patient's reports and exams. The age of the patients served range from infants through geriatrics.

• Verifies correct patient using two patient identifiers prior to transport.

• Transports patients to and from Radiology utilizing proper lifting techniques and transfers device as needed pertinent to the patient population of infants to geriatrics.

• Receives incoming telephone calls and routes to the appropriate individual.

• Performs office procedures and duties within the Radiology Department by scheduling patients for examinations and processing patient orders.

• Maintains an effective film tracking system.

• Assists with radiographic and fluoroscopic examinations under the direct supervision of a registered technologist.

• Maintains daily supplies in assigned work area and recommends reordering of items.

• Demonstrates activities to impact change within the department and with other departments.

• Promotes and establishes effective relationships within the department, with other departments, physicians, and with hospital guests and clients.

• Takes an active role in enhancing abilities to carry out job functions through personal and professional/job-related growth and development.

• Assists with routine care and maintenance of radiology equipment by ensuring that carts and wheelchairs are in good working order and ensuring that cylinders have an adequate amount of oxygen.

• Demonstrates a customer focused/professional behavior at all times.

• Assists the department as needed through the direction of the Director, Quality Control Coordinator, and/or self-empowerment.

What we are looking for:

• High school graduate or equivalent.

• Six months to 1-year experience required.

• Prefer experience with a computer and printer.

• Possess strong interpersonal skills and demonstrates the ability to effectively work with staff, other hospital employees, and guests in a helpful, courteous manner.

• Thorough understanding of departmental operations.

• Average computer literacy and applications.

• Minimum typing skills required.

• Must be certified in basic life support.

• Must have basic knowledge of radiation safety standards.

• Must have the ability to follow directions and plan day-to-day activities.

• Must access patient condition as it related to the scheduled radiology procedure.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in Fulton specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

• MercyOne Dubuque Medical Center

• MercyOne Dyersville Medical Center

• MercyOne Elkader Medical Center

• MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence

• Commitment to Those Who are Poor

• Safety

• Justice

• Stewardship

• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.

• Learn continuously.

• Keep it simple.

• Create solutions.

• Deliver outstanding service.

• Own and speak up for safety

• Expect, embrace and initiate change.

• Demonstrate exceptional teamwork.

• Trust and assume good intentions.

• Hold myself and others accountable for results.

• Communicate directly with respect and honesty.

• Serve every person with empathy, dignity and compassion.

• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.

• We Partner.

• We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.