State Of Tennessee Knoxville , TN 37902

Posted 11 months ago

Minimum Qualifications Benefits Supplemental Questions


Education and Experience: Education equivalent to graduation from a standard high school.


Qualifying full-time secretarial or office clerical experience may be substituted for the required education on a year for year basis.

Other Requirements:

Necessary Special Qualifications:
Applicants for this class may be required to:

  • Complete a criminal history disclosure form in a manner approved by the appointing authority;
  • Agree to release all records involving their criminal history to the appointing authority;
  • Supply a fingerprint sample prescribed by the TBI based criminal history records clerk.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:

Under general supervision, is responsible for typing and clerical work of average difficulty; and performs related work as required.

Distinguishing Features: This is the entry working class in the secretary sub-series. An employee in this class is responsible for performing a variety of secretarial science duties. This class differs from Administrative Secretary in that an incumbent of the latter performs more complex secretarial duties and duties of wider scope and impact.

Competencies (KSA's):


  • Dealing with Ambiguity

  • Learning on the Fly

  • Written Communication

  • Boss Relationships

  • Customer Focus

  • Comfort Around Higher Management

  • Organizational Agility

  • Approachability

  • Patience

  • Time Management


  • Knowledge of Computer Literacy

  • Knowledge of Customer Service

  • Knowledge of English Grammar

  • Knowledge of Mathematics


  • Active Listening

  • Reading Comprehension

  • Social Perceptiveness

  • Time Management

  • Writing


  • Memorization

  • Oral Comprehension

  • Oral Expression

  • Speech Clarity

  • Speech Recognition

  • Written Comprehension

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State Of Tennessee