Secretary-Rivermill

We are seeking a reliable, team players for our Secretarial positions at our busy Outpatient Clinic in Lebanon, NH. The ideal candidates must be organized, work well independently or as part of a team, use good judgment and is customer service driven with a genuine interest in the well-being of those we serve. Previous experience working with the public in various age groups is a plus.

Position responsibilities include (Partial Listing):

• Client check-in/out

• Schedule client appointments

• Accurate data entry

• Copay/Payment plan collection

• Accurately complete data entry in a timely manner

• Obtaining client demographics/Contact information

• Utilize reports for information and communication

Education:

• High School diploma

Experience:

• Relevant work experiences in an office setting.

Required Skills:

• Excellent organizational and communication skills.

• Must be flexible and demonstrate the ability to work with minimal supervision.

• Excellent customer service skills.

• Excellent computer skills and knowledge of Microsoft Office, especially EXCEL.

• Ability to learn necessary computer and technical skills essential to the position and Agency needs.

• Ability to accurately type 80 words per minute.

• Knowledge of medical terminology.

• Ability to learn necessary computer and technical skills essential to the position and Agency needs.

• Strong telephone skills and the ability to handle multi-line phone system.

• Ability to relate to staff, clients and community around a mental health system.

• Maintain skill competencies in customer service, quality improvement, compliance and safety.

Preferred Skills:

• Electronic medical record knowledge

• Certification in medical terminology

• Prior experience in a community mental health environment

Physical Requirements:

• Ability to access all Agency sites

• Ability to lift, push and/or pull 10 lbs.

Other:

• Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s) to include both driving and criminal

• Understanding the importance of confidentiality and the ability to maintain that confidence

Physical Requirements:

• Ability to access all Agency sites

• Ability to lift, push and/or pull 10 lbs.

Other:

• Ability to obtain and maintain Agency and/or State of New Hampshire required background check(s)
• Understanding of the importance of confidentiality and the ability to maintain that confidence