Northside Hospital Lawrenceville , GA 30046
Posted 2 months ago
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Receives and inputs Interpretation Services requests into computerized database.
Responsible for maintenance of interpretation database & active involvement in the creation of new database features.
Compiles and maintains data from external contracted services for analysis and tracking.
Appropriately prioritizes and schedules interpreters to fill requests for language interpretation, effectively maximizing available interpretation resources.
Plans additional interpreter coverage, as necessary and appropriate to ensure adequate interpreter availability during hours of operations.
Responsible for the checking in and out of all additional resources (resource & agency interpreters)
Orients interpreters to data collection & assignment information.
Provides "on the spot" education to staff about available interpretation & translation resources & how to access resources.
Maintains department procedures. Routinely works with sensitive or confidential information, documents and issues.
Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury/accident to Supervisor.
Demonstrates service excellence behaviors routinely in encounters with all customers.
Monitors and maintains department schedule in Excel (adding approved PTO, etc.)
REQUIRED
One (1) year clerical/secretarial/customer service experience
Typing requirements vary by department, see requisition for requirements.
Good communication skills.
Ability to follow detailed instructions.
Level of proficiency in MS Office (Word, Excel and PowerPoint) varies by department, see requisition for requirements.
PREFERRED
Post high school education.
Prior health care experience.
Two (2) years of college with emphasis in accounting or business.
Two (2) years experience in accounts payable or purchasing.
Demonstrated ability to set priorities and work independently
Successful completion of course in Medical Terminology (depending on amount of medical transcription required for assigned area).
Bilingual - Spanish/English.
Northside Hospital