The Student Services Secretary is responsible for providing secretarial and administrative support to the Student Services Department. The Student Services Secretary is able to organize and coordinate office functions and handle multiple projects concurrently while maintaining the highest degree of accuracy. The Student Services Secretary serves as a resource to students, faculty, and visitors to the College and provides exceptional customer service at all times. The Student Services Secretary maintains confidentiality in accordance with FERPA.
Maintains all files and correspondence related to all aspects of Student Services to include but not limited to records and reports, recruitment, admissions, graduation, orientation, alumni, and uniforms.
Coordinates and schedules appointments for Student Services Staff and Director.
Assists with preparing minutes and agendas as required in a timely manner.
Coordinates ordering and receipt of copy center materials and promotional items.
Assists in the planning and implementing of campus events, including orientations, open houses, alumni activities, commencement, and awards convocation.
Data Integrity: Collection and Maintenance
Responsible for collecting, documenting, and maintaining all student health/immunization records.
Maintains student information systems related to admissions/inquiry module/applicant and health modules.
Provides data needed for outcomes assessment, annual reports, etc.
Key Accountability: Customer Service
Greets all guests on campus and answers the telephone in a pleasant, efficient manner with proper etiquette and relays messages to correct area and/or person accurately and in a timely manner.
Ensures the waiting area is inviting and guests are comfortable.
Provides excellent service to Trinity College students, faculty, and staff.
Preferred or Specialized
Associate's degree is required; an equivalent combination of training and experience may be considered.
Event planning experience