Secretary II - Employment & Training

EXAMPLES OF DUTIES AND RESPONSIBILITIES

• performs general clerical and receptionist duties which include greeting customers, answering the telephone, typing, using computer applications, processing mail and operating a variety of office machines
• sorts and files materials according to office procedures and standard business practices
• distributes program literature and provides eligibility information to the general public
• assist customers with linkage to career specialist maintains sign in sheets for testing workshops
• assists with the administration of assessment instruments to measure customers' abilities, aptitudes and interests
• provide staff support to Career Specialist and assists with maintaining Resource Room materials, phone logs, bulletin boards, job board, hiring events, and calendars
• assists customers in the Resource Room, as appropriate
• proofread/store/print resumes and correspondence for customers
• performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
• assists with referrals to community-based services, partner services
• reports data to court programs regarding customer service
• works closely with senior worker program. Providing support, training, and assistance
• tracks weekly data regarding resource room usage/partner services/satisfaction/customer count

QUALIFICATIONS

• Education: High school diploma or equivalent

• Experience: 1 year of related experience

• Madison County, IL residency requirements must be met within 6 months of hire

Qualified individuals please submit resume and applications to:

Contact Tony Fuhrmann, 101 East Edwardsville Rd, Wood River, IL 62095 - Email: awfuhrmann@madisoncountyil.gov

This description is intended to indicate the kinds of tasks and levels of difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing the duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Equal Opportunity Employer

Closing Date: July 12, 2024 or Until Filled

Visit http://www.co.madison.il.us/jobs for application and full posting.

Values & Benefits

Madison County's Organizational Values are:

• Communicate openly & honestly

• I circle back when there is a need for clarity or amends

• I have direct honest conversations with people rather than talking about them to others

• I reach out for help when I need it and respond to others appropriately when they ask for help

• I facilitate clarity not confusion

• I listen to others while setting my own biases aside and focusing on the whole person

• Maintain high standards of excellence

• I conduct myself in a way that demonstrates our standards of excellence

• I define what success means within my team and engage them through a continuous improvement mindset

• I and my team set appropriate goals and establish checks and balances to ensure our goals are reasonably achieved

• I lead by example through establishing clear guidelines and defining our standards

• I accept change that benefits my colleagues and our organization

• Integrity

• I do what I say I'm going to do

• I act in alignment with my values

• I do the right thing when nobody is looking

• I value input from others and recognize that I am not always right

• I seek to build trust and avoid carelessly blaming others

• Accountability

• I own my mistakes, apologize and make amends

• I make myself available for, and am receptive to feedback

• I take responsibility

• I establish achievable deadlines for myself and my team

• I take ownership by not making excuses

• Compassion

• I treat my colleagues with respect and compassion by responding when appropriate in a timely and professional manner

• I commit to showing compassion by seeing my colleagues as real people

• I creating an inclusive work environment where I value my colleagues as people

• I respect my colleagues in how I speak about them when they aren't present

• I actively listen to my colleagues

Madison County Government offers a competitive compensation package including:

• Competitive wages on a step plan with guaranteed increases based on years of service.

• Complete health insurance benefits package with Medical & Prescription, HSA & FSA, Dental and Vision.

• Retirement contributions via the Illinois Municipal Retirement Fund (IMRF) pension.

• Eight-hour workday, which includes a one hour, paid lunch.

• 14 paid holidays.

• Employee Assistance Program.

• Life Insurance and Supplemental Accident & Critical Illness coverage.

• Paid time off in the form of Vacation and Sick days that begin accruing day one.