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Secretary 4

Expired Job

State Of Indiana Jasper , IN 47547

Posted 5 months ago

Work for Indiana:

Join U.S News & World Report's #1 state government! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering applicants stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day.

About the job:

Provide secretarial support to Vocational Rehabilitation (VR) Counselors to facilitate effective and efficient service delivery and caseload management.

A day in the life:

  • Serves as first point of contact for the public in accessing the VR program. The VR program operates in a virtual environment and most VR Counselors are working outside (virtually) of the office on a regular basis. The secretary is office based and plays the critical role of first point of contact for consumers, vendors, and the general public calling or visiting the office.

  • Responsible for reviewing fiscal documents (vouchers, invoices and claims) for basic errors, problem solving vendor payment issues, and addressing claim rejections as applicable.

  • Works with VR office staff to identify outstanding fiscal issues and assist with rectifying issues under the direction of VR Counselor or Supervisor.

  • Must be able to identify numerous types of incoming and outgoing documents in order to index properly (i.e. medical documentation, consumer correspondence, required forms, fiscal, etc.) into a specialized database, called IRIS (VR operates under a paperless system).

  • Processes and assigns program referrals and caseload assignments in IRIS, following a pre-established referral system.

  • Enters data into IRIS multiple times a day.

  • Responsible for running various canned reports in IRIS to assist with all aspects of case management.

  • Supports the VR eligibility determination process through acquisition of consumer records from medical facilities, schools, employers, other state agencies, etc. under the direction of the VR Counselor or Supervisor.

  • Interacts regularly with VR consumers to answer questions, request information, or follow up on other case management tasks under the direction of the VR Counselor or Supervisor.

  • Researches new vendors to meet specific service provision needs under the direction of the VR Counselor or Supervisor.

  • Provides other case management supports as needed under the direction of the VR Counselor or Supervisor.

What we're looking for:

Minimum two years related experience OR minimum two years post-secondary training in lieu of required experience.

  • Must be able to learn and understand how to operate in IRIS and will be expected to become highly adept at utilizing IRIS on a daily basis.

  • Working knowledge of agency program terminology.

  • Must have basic understanding of state rules and program policies.

  • Excellent customer service skills.

  • Excellent computer skills including proficiency in Microsoft.

  • Ability to communicate effectively both orally and in writing.

Benefits:

The State of Indiana offers a comprehensive benefit package which includes:

  • New Paid Parental Leave

  • Medical / Dental / Vision plans

  • Health Savings Account available - with Employer Contribution

  • Prescription Coverage

  • Incentive-based Wellness Program

  • Employee Assistance Program

  • Employer-funded Retirement Plan

  • Deferred Compensation Plan with Employer Match

  • Flexible Spending Account

  • Work/life balance: 24 Paid Days Off Annually

  • 12 company Paid Holidays, 14 during election years

  • Group Life Insurance

  • Qualified Employer for the Public Service Loan Forgiveness Program

Want the specifics? Explore the Benefits of Working in State Government!

Note: As a security feature, this application will 'time out' after a period of inactivity. It is recommended that you open the above link and then return immediately to complete the remainder of the application.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


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Secretary 4

Expired Job

State Of Indiana