Seattle - Corporate Regional Facilities Mgr

Job Description

The Regional Facilities Manager provides leadership and support for all JWN Corporate locations. The RFMs primary focus is to create and support a safe, clean, and comfortable environments that our Employees and Customers can conduct business in. Oversight includes 24/7 maintenance and operation of all JWN corporate locations. The role is a key leader in the Corporate Facilities organization and drives alignment of business needs, Facilities values and performance.

KEY RESPONSIBILITIES:

• Drive a safety culture, promoting practices that result in zero injuries and value that a safety approach is the way we do business

• Lead a team of 2 Facilities Managers, 8-10+ technicians and mailroom associates

• Responsible for the corporate mail services, internal and external

• 2M sq. ft. of corporate real estate

• Responsible for programs and vendor management as it relates to corporate services

• Build and foster direct relationships with building lease companies and or landlords

• Ensure the implementation of Preventive Maintenance and Corrective Maintenance of facilities and equipment across the portfolio that maximizes utility and minimizes cost

• Partner closely with multiple business units to deliver service and building performance that exceeds business needs

• Execute and maintain maintenance standards and best practices through strategies, plans and playbooks that guide teams to standard and superior performance

• Measure and extend equipment lifecycle by implementing best in class maintenance and reliability practices

• Be accountable to stakeholders for performance by executing, reporting, and acting on Key Performance Indicators, Service Level Agreements and operational metrics that quantitatively demonstrate value to the business

• Manage headcount, operating and capital expenses for the department to achieve objectives and meet budget expectations

• Execute and deliver projects at cost and on time to support business needs

• Create a strong culture by building and maintaining a high performing team who is engaged, innovative and deeply connected to the mission of supporting our customers

• Uses customer insights to drive and guide the development of new service, initiatives or programs

• Promote career development among team members to foster long term and successful careers that results in a stable long-term workforce

• Develop quality assurance strategies to ensure performance against standards

LEADERSHIP COMPETENCIES:

• Drives Vision: Talks about future possibilities in a positive way. Creates milestones to rally support behind the vision. Articulates the vision in a way everyone can relate to. Creates energy and optimism for the future. Shows personal commitment to the vision.

• Build Trust: Ability to build strong, deep and personal relationships with business partners, allowing for communication, negotiation and alignment rooted in trust and accountability. Serves as a strategic partner to build, grow and maintain long lasting relationships with key customers.

• Communicates Effectively: Delivers messages in a clear, compelling, and concise manner. Actively listens and checks for understanding. Articulates messages in a way that is easily understood. Adjusts communication content and style to meet the needs of diverse stakeholders. Models and encourages the expression of diverse ideas and opinions.

• Has Courage: Readily tackles tough assignments. Faces difficult issues and supports others who do the same. Provides direct and actionable feedback. Is willing to champion an idea or position despite dissent or political risk

• Drives Results: Has a strong commercial and bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of meeting goals successfully. Pushes self and helps others achieve results.

• Develops People: Places a high priority on developing others. Develops others through mentoring, coaching, feedback, exposure, and stretch assignments. Aligns employee career development goals with organizational objectives. Encourages people to accept developmental moves.

• Strategic Mindset: Asks the right questions to accurately analyze situations. Acquires data from multiple and diverse sources when solving problems. Uncovers root causes to difficult problems. Evaluates pros and cons, risks and benefits of different solution options.

• Decision Quality: Makes sound decisions, even in the absence of complete information. Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions. Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice.

• Manages Complexity: Demonstrated ability to examine information or a situation to identify key elements, strengths and weaknesses and use these to persuade stakeholders in solving problems.

QUALIFICATIONS:

• Minimum 10 years' leadership in Facilities, Maintenance, Reliability, Operations or Supply Chain Management, or related field required

• Bachelor's degree in Engineering, Facilities Management or relevant field strongly preferred

• Experience in retail facilities management preferred

• Success in leading large, geographically distributed teams

• Experience in owned and leased property management, understands commercial lease terms, contracts and accounting methods

• Knowledge of business, economic and accounting principles, forecasting, and analyzing data and financial information to manage the business

• Demonstrates excellent written/oral communication skills with strong presence

• Ability to work with little direction; resourceful with excellent problem-solving skills

• Proficient in Microsoft Office applications

• Typically, 10% - 50% travel, based on business need

We've got you covered…

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $102,500- $170,500 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf