Seasonal Terrain Artisan

A Design by Terrain Artisan has a great eye for art, style, and use of color to create beautiful floral designs in-store and off-site. They uphold terrain's four promises: to welcome, to inspire, to inform and to appreciate our customer.

Customer Experience

• Customer Connection: exceed customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires

• Inspiration: shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style

• Event Experience: actively shares details to promote Terrain's unique events, as well as drive engagement and participation

• Store Technology: delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction.

Teamwork + Communication

• Share Knowledge: exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style

• Contribute: takes initiative and works productively with the team to achieve common, collaborative design goals

• Adaptable: demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios

Visual + Business Operations

• Visual Environment: understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations

• Display Maintenance: collaborate and communicate with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas

• Department Responsibility: leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way

• Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.