JOB TITLE: In-Store Fulfillment (ISF) Stock Associate
IMMEDIATE MANAGER: ISF Stock Lead
DIRECT REPORTS: N/A
DIRECT REPORTS TITLES: N/A
JOB CLASSIFICATION: Non-Exempt
BUDGET RESPONSIBILITY: N/A
The ISF Stock Associate will contribute to the store productivity and profitability through planning and organizing the stock room, ultimately enhancing ecommerce order fulfillment, reducing "no-stocks", and customer service capabilities and maximizing sales.
THE ROLE (what you are accountable for)
Assist all in store fulfillment functions to ensure tasks are expedited and completed
Process shippable returns and abandoned in store pickup orders
Monitor dashboard/alerts to ensure timely completion of BOPS (Buy Online Pickup in Store) process
Provide an exceptional customer experience by ensuring the customer is always the priority
Participating in other support functions as needed
Assist and satisfy the needs of our in store and online customer
Perform all functions in an efficient manner, as directed by the Stock Lead
Regular, dependable attendance and punctuality
REQUIRED MINIMUM EXPERIENCE
Must be 18 years or older
Knowledge of production flow and operations.
Excellent communication skills.
Proven organizational skills and multi-task oriented.
Exceptional problem solving /decision making skills.
1 year of experience in an apparel stockroom or web fulfillment center
Proficient in MS Office
True Religion Apparel, Inc.