Seasonal Gift Shop Sales Attendant

Canterbury Park Holdings Shakopee , MN 55379

Posted 2 months ago

Come work for a Top 100 Workplace! Experience the fun of working in the entertainment industry at Canterbury Park - home to live horse racing every summer and year round action in our Card Casino, Racebook and Expo Center.

Canterbury Park offers competitive pay and benefits for FT & PT employees; including PT PTO and holiday premium pay. Employees also receive free live racing admission, perks of special events and a variety of local & Canterbury Park discounts.

Job Summary:

The Gift Shop Sales Attendant is responsible for assisting guests with sales in the gift shop by using best practices of sales and service. The Gift Shop Sales Attendant will ensure that each guest attending Canterbury Park is welcomed with the highest level of customer service.

Essential Duties and Responsibilities:

  • Initiates and practices the highest level of guest service by ensuring that new and returning guests are provided with an exceptional experience.

  • Engage in meaningful and personalized conversation while assisting customers in making informed choices regarding their Canterbury experience.

  • Embrace Canterbury's core values by having fun and conducting business the Canterbury way!

  • Ensure that guests are welcomed into a clean, safe and professional environment by taking ownership and having pride of the overall cleanliness of your work area.

  • Review and retain information from the Canterbury Post in order to support and promote all business units by communicating details of marketing promotions and upcoming events.

  • Understand customer needs by asking open-ended questions; Suggest additional items to build onto sales by utilizing effective selling techniques.

  • Explain product features and benefits in relation to the customer needs by providing in-depth knowledge; Maintain awareness of all current product as well as current promotions.

  • Set up and maintain professional appearance of displays for maximum sales appeal.

  • Observe shop inventory levels; restock as needed, report low total inventory for re-ordering, count and record month end inventory.

  • Supports all sales efforts and initiatives in order to maximize gift shop sales.

  • Perform all other duties as assigned.


  • None

Required Qualifications:

  • Previous customer service experience.

  • Previous money handling experience.

  • Ability to work a flexible schedule; including nights, early mornings, weekends and holidays as dictated by the event calendar.

  • Ability to interact with guests and co-workers in a highly collaborative environment.

  • Must be able to pass Canterbury Park's pre-employment screening which includes a criminal background check and verification of work history.

  • Must be able to attain a Minnesota Racing Commission (MRC) license.

Preferred Qualifications:

  • High school diploma/GED
Working Conditions and Physical


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the essential functions of this job, the employee must be able to stand for most if not all of their assigned shift.

  • Involves frequent wrist and hand use.

  • Involves frequently reaching above shoulders.

  • Must be able to lift up to 40 lbs.

Canterbury Park is an Equal Opportunity and Affirmative Action Employer

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Seasonal Gift Shop Sales Attendant

Canterbury Park Holdings