Seasonal Field Operations Manager

At a Glance

Are you an experienced field manager who is also a strong people leader? Do you have experience managing a field team and have the ability to inspire your team to meet and exceed Client goals? If so, keep reading…….

As the Field Operations Manager, you will act as a liaison between the account team and the field and will manage all aspects of leading a field training team, including driving performance against KPIs; advocating for the brand, and providing coaching, interviewing/training, mentoring and leadership to your team; and stay up to date on the most current technology and brand initiatives to communicate to your team and consumers.

This is a seasonal full-time opportunity working Thursday-Monday until mid-January 2024.

Take a look at our video showcasing Why You Belong at BDS. Apply today and embark on a new career journey!

Compensation

$62,000 annual salary (we will meet state-required minimum salary if higher)

Overview

WHAT WE OFFER

• Competitive pay with bonus potential

• Paid training

• Paid company holidays

• Paid sick time

• Employee discounts

• Technology allowance

• Referral bonus

• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

• Opportunity to work with a growing company that actively rewards and promotes its employees

WHAT YOU'LL DO

• Manage performance of a team which will include in-store visitation, performance evaluation, side by side selling, and other staff assessments as needed

• Facilitate weekly conference calls with team and communicate with Account Manager regularly

• Provide leadership, guidance, and motivation to direct reports to develop skill sets based on their career goals and overall program goals

• Provide program direction and development; manage program KPIs and provide prompt creation and communication of all reports

• Communicate with the client to understand the strategic direction and enable the account team to create added value programs that achieve client goals and objectives.

• Provide strategic client solutions in conjunction with the Account Manager; evaluate program results, impact change, and turnkey all aspects of an account

• Display a professional demeanor while representing our client and BDS

• Complete all administrative duties and other tasks requested by manager

• Travel 50%

WHAT YOU'LL BRING

Experience and Education:

• High school diploma or equivalent required; college degree preferred

• 3+ years of retail management, field management, or territory management

• Previous experience in a field sales/retail environment, preferred

• Consumer Electronics experience is a must; wireless and/or digital Imaging product knowledge is preferred

Skills and Attributes:

• Great attention to detail

• Ability to manage a team remotely

• Strong interpersonal communication skills, both written and verbal

• Detail-oriented; possess time management and organizational skills

• Ability to build relationships and demonstrate solid customer service skills

• Compelling presentation and influencing skills

• Ability to be flexible and adapt quickly

• Ability to travel within a designated market 50% of the time

• Computer Skills: Proficient in Word, Excel, PowerPoint, Access, and Outlook

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive

• Frequently lift and carry up to 25 pounds

• Regular travel within assigned territory, have access to reliable daily transportation

• Continuous hand/eye coordination and fine manipulation

Important Information

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

BDS Connected Solutions. ("BDS") is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.