Seasonal Experience Host & Sales Associate

Domaine Chandon Yountville , CA 94599

Posted 1 week ago

Create a world-class visitor experience at Domaine Chandon in order to drive the messaging and innovation of the Domaine Chandon Brand. Join a fast paced, fun, can do hospitality team. We believe in always living the sparkling life and creating genuine connections, whether with a guest or a team member. Born of French heritage, Chandon embraces its adopted California perspective with casual vibrancy.

Responsibilities

  • Represent and sell Chandons wines in a friendly and professional manner throughout our tasting bar and wine store
  • Adhere to and work according to Chandon standards of service
  • Perform wine tastings, bottle and/or glass service, guest experiences, and wine education in a courteous manner consistent with the Chandon brand
  • Create Chandons sparkling cocktails efficiently, having all ingredients and recipes committed to memory
  • Performing food service: running food, explaining dishes on food menu, and bussing tables
  • Conveying all Wine Club benefits in a clear, concise and sincere way
  • Operate the POS system with efficiently, accuracy, completing all transactions, providing correct change, and accurately ringing credit transactions
  • Assist Events & PR Manager, Assistant Visitor Center Manager, and other key stake holders in planning and implementing events at Chandon
  • Execute all internal and external events, including but not limited to: private lunches and dinners, Trade and Market visits, special tasting experiences, and assistance with Club Chandon events
  • Follow opening and closing checklists, ensuring that all tasks are completed in a timely manner and the Tasting Salon is fully cleaned, stocked, and ready for guests or opening staff
  • Occasionally support with inventory

Requirements

Minimum

  • 1-2 years in Hospitality Sales, Restaurants, and/or Wine Education/Hospitality Industry
  • Exposure to public-speaking and managing small large groups
  • Communicate through active-listening skills and open-ended questions to gather immediate and accurate insight into guest needs
  • Knowledge of methods for promoting and selling products and providing customer service
  • Able to process point-of-sale functions and comprehend mathematics to complete customer transactions
  • Ability to remain calm even under the most stressful situation
  • Complete multiple tasks with accuracy and urgency
  • Work efficiently and follows company standards, with or without immediate supervision
  • English required, second language helpful in communication with visiting public
  • High School Diploma or GED required, College Education preferred

Valued Attributes

  • Knowledge of principles and process of winemaking and wine service for providing exceptional visitor experiences
  • An understanding of wine marketing and sales
  • Lead others, by example and make decisions based on the need of the business
  • Continue to strive for excellence from own performance and remains self-motivated to improve results, both in selling and productivity

Benefits

  • Health Insurance
  • Retirement Plan
  • Sick Days
  • Wine discounts
  • LVMH exclusive benefits

NOTICE: Domaine Chandon collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). Please click on the privacy notice here for further details.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Tasting Room Support Associate

Domaine Chandon

Posted 1 week ago

VIEW JOBS 10/13/2020 12:00:00 AM 2021-01-11T00:00 <p><img title="" alt="" src="https://workablehr.s3.amazonaws.com/uploads/photos/409233/f7b35380453be20b3379d5949714a0c0.jpg" width="503" height="293" style="display: block; margin: auto; width: 503px; height: 293px;"><br></p><p>Create a world-class visitor experience at Domaine Chandon in order to drive the messaging and innovation of the Domaine Chandon Brand. Join a fast paced, fun, “can do” hospitality team. We believe in always living the sparkling life and creating genuine connections, whether with a guest or a team member. Born of French heritage, Chandon embraces its adopted California perspective with casual vibrancy.</p><p>The Seasonal Tasting Room Support Associate will assist in the setup, organization and breakdown of all Chandon experiences. Also, they will help ensure the cleanliness of the customer areas and BOH area, as well as assisting when directed by hospitality leadership team.</p><p><br></p><p><strong>Responsibilities</strong></p><ul> <li> Maintain clean and well-stocked Tasting Bar, prep area, and walk in cooler, during opening, throughout service and close-down</li> <li> Keep all tables, chairs and stations clear and wiped clean by bussing of glassware, service ware, and spills during service</li> </ul><ul> <li> Run food and be able to describe to the guests </li> <li>Stock wine consistently during service; keep accurate daily inventories</li> <li>Communicate with management on supply levels and needs on a daily basis.</li> <li>Follow opening and closing checklists, ensuring that all tasks are completed in a timely manner and the Tasting Salon, terrace, and dish areas are fully cleaned, stocked, and ready for guest arrivals and opening staff</li> <li>Describe tasting room options with accuracy and enthusiasm</li> </ul><p><strong>Requirements</strong></p><p><strong>Minimum </strong></p><ul> <li>1 year in a hospitality industry position, preferably in a back waiter or bar back role</li> <li>Work efficiently and follow company standards, with or without immediate supervision</li> <li>Complete multiple tasks with accuracy and urgency</li> <li>Assess situations quickly and responds with appropriate action, taking initiative to problem-solve as needed</li> <li>Ability to react quickly in a high intensity environment, maintaining a calm professional demeanor at all times</li> <li>Communicate through active listening skills and open-ended questions to gather immediate and accurate insight into guest needs</li> <li>Serve safe Certificate</li> <li>High school diploma or GED</li> <li>English required, second language helpful in communication with visiting public</li> <li>Ability to lift at least 50lbs or one case of wine</li> </ul><p>Valued Attributes</p><ul> <li> Leads others by example and makes decisions based on the needs of the business</li> <li>Possess knowledge of methods for providing exceptional visitor experiences</li> <li>Continues to strive for excellence from own performance and remains self-motivated to improve results, both in selling and productivity</li> </ul><p><strong>Benefits</strong></p><ul> <li>Health Insurance</li> <li>Retirement Plan</li> <li>Sick Days</li> <li>Wine discounts</li> <li>LVMH exclusive benefits</li> </ul><p><br></p><p><strong>NOTICE: Domaine Chandon collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). Please click on the <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__apply.workable.com_domaine-2Dchandon-2D1_gdpr-5Fpolicy-3Flng-3Den&amp;d=DwMFaQ&amp;c=uSEuY5DFUpK1tHJgduTViA&amp;r=YCB7hLXqSctSHqmet0Igrh02iuFtrvTZbTUInBABh6Y&amp;m=1kMnFZ-AjaSp4VrTgeKB166gIZbhE9g3A411phXflzU&amp;s=19H_wR2NBITZVEOG5q_UcAwGftJSePv82DwBAgyG50o&amp;e=" rel="nofollow noreferrer noopener" class="external">privacy notice</a> here for further details.</strong></p> Domaine Chandon Yountville CA

Seasonal Experience Host & Sales Associate

Domaine Chandon