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Seasonal Customer Service Representative

Expired Job

Randstad Tempe , AZ 85280

Posted 3 months ago

Seasonal Customer Service Representative

job details:

  • location:Tempe, AZ

  • salary:$15 per hour

  • date posted:Monday, September 17, 2018

  • experience:Entry Level

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_684813

  • questions:arlene.palafoxsanchez@randstadusa.com480-763-0100

job description

Seasonal Customer Service Representative

Randstad has partnered up with a large retail store to bring several Customer Support Representatives to support their booming online business. This role will receive in-bound calls to identify and quickly resolve customer needs. This position will go through the holiday season and there will be a bonus incentive for all candidates that complete the assignment in full.

Shift start times include:

1st Shift 6:00 AM-2:30 PM- Sunday-Thursday

2nd shift 12:30 PM -9:00 PM Tuesday- Saturday

Part-Time 5:00 PM- 9:00AM Sunday- Thursday

  • Training hours will vary

Please send your resume to or call Please ask for Arlene!

Responsibilities:

Take incoming calls or emails or chats from our customers who may have questions concerning:

-Gift card balance inquiries

  • Online order inquiries which could include; order modifications, cancellations, duplication, shipments, etc.

  • Requests for refunds or replacements

  • Customer account troubleshooting

  • They also assist our customers with ordering, sizing, checking availability and navigating our website.

  • Timely and accurate documentation reflecting each customer resolution

Working hours: 6:00 PM - 2:30 PM

Skills:

-Basic typing/computer experience with excellent navigational skills

  • Must have professional phone presentation and communication skills

  • Ability to perform basic mathematical computations

  • Ability to handle high call volume while maintaining superior customer relations and service

  • Ability to meet all performance expectations and attendance expectations

Qualifications:

Must have customer service experience that involved making selling recommendations, resolving issues, utilizing negotiation skills, answering questions, providing information about policies & procedures

Previous call center experience is a plus

Must pass background check and Drug screen

Please send your resume to or call Please ask for Arlene!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Seasonal Customer Service Representative

Expired Job

Randstad