Ensure all customer accounts are properly created, updated and coded.
Identify and mitigate discrepancies amongst customer accounts and orders.
Work requests for returned mail, invoices and remove from mailing requests.
Audit Quantity Discount shop orders, clears orders in the system and clear "Store Orders Not Cleared" report.
Process collateral requests and email customers for additional information as needed.
Communicate discrepancies and updates with internal customers and business partners.
Completes special projects as assigned by management.
Prior experience in a customer service related environment, data bases and customer email correspondence.
Demonstrated PC skills using MS Word and Excel; excellent keyboard skills and 10-key by touch.
Professional verbal and written communication skills required. Excellent grammatical skills.
Excellent attention to detail, strong communication skills and ability to multi task are required.
Business Systems, Administrative / Clerical
See's Candies, Inc.