Nordstrom Seattle , WA 98113
The ideal Concierge candidate is passionate about helping people, detail oriented, results driven and committed to providing outstanding customer service every day.
A day in the life
Assist customers with card services account inquiries and payments, gift packaging and a variety of other services such as package and coat check
Help the store meet its sales goals by connecting customers to sales people and through promotion of Nordstrom products, services and events such as the Nordstrom Rewards program and gift cards
Provide customers and employees with area information and directions
Support store operations by being a general store resource for customers and employees and making deliveries
Maintain a high level of confidentiality
You own this if you have
Familiarity with social networking sites such as Facebook and Twitter
Strong computer proficiency, including Word, Excel, Outlook and PowerPoint
Knowledge of the city and Nordstrom history
A strong sense of urgency, ability to prioritize multiple tasks and problem solve in a fast-paced environment
Ability to communicate clearly and professionally with coworkers and customers both verbally and written
Ability to work a flexible work schedule based on business needs
We've got you covered
Our employees are our most important asset and that's reflected in our benefits. We listen to what's most important and continue to evolve our offering to support both our employees and their families.
Beyond strong health, retirement and time off benefits, Nordstrom is proud to offer:
100% Paid Parental Leave
Charitable Giving and Volunteer Match
Nordstrom Stock Purchase Plan
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.