Seasonal Boutique Administrator - Valley Fair

Richemont Santa Clara , CA 95051

Posted 1 week ago

SEASONAL BOUTIQUE ADMINISTRATOR

MAIN PURPOSE

Cartier North America is seeking a Seasonal Boutique Administrator who will be responsible for executing administrative and logistic tasks, ensuring compliance with brand security and operational procedures. The ideal candidate will be able to personify the Cartier spirit through a deep understanding and conveyance of brand values, culture, image and policies.

KEY RESPONSIBILITIES

Operations:

  • Inventory Control - proper movement of product in/out of boutique including but not limited to shipments, transfers and consignments, i.e. tagging, Quality Control, organization, protection, placement in Boutique Inventory Tool, movement to proper fixtures throughout boutique, cycle counts, daily counts, audits and reconciliation/problem solving.

  • POS Procedures - execution and understanding of all POS procedures to both support the sales team and insure audit compliance, i.e. all tender type processing/policy, tax exemption, 8300 form, external boutique transactions, gift certificates, bank deposits, change requests, daily paperwork, red lights, sales recognition, telephone order, remittance, reservations, and proper preparation of insurance valuations.

  • Boutique Shipping - proper understanding and execution of all brand guidelines regarding shipping and receiving policies, dry cleaning, and gift wrap for client shipping.

  • Merchandising Responsibilities - weekly communication of stock needs, replacement of missing visuals, active participation in daily store set up/ pulling of showcases and visuals as well as daily replenishment of under stock.

  • Supply Ordering - all office, shipping and banking supplies.

  • Liaise with other boutiques and departments such as Public Relations, Merchandising, Executive Offices, Help Desk, etc. as needed.

  • After Sales Service, as needed - registration, processing and collection of both stock and client repairs as well as management of anomaly reporting and monthly inventory/reconciliation of all repairs

  • Assist with special projects as needed.

Knowledge and Compliance:

  • Develop deep understanding and knowledge of brand and products to convey Cartier heritage and values

  • Understand and comply with Cartier security and operational procedures (i.e. POS, cash handling, product handling, inventory control, etc.).

Brand Ambassador:

  • Uphold Cartier image by maintaining professional demeanor at all times both in person and via telephone.

JOB PROFILE

Education:

  • 4-year College degree preferred

  • Additional language skills (Mandarin, Portuguese, Russian) are a plus

Required Experience:

  • Previous administrative experience in luxury retail or hospitality is a plus

  • Previous experience in cash handling

Technical Skills / Abilities:

  • Must be available to work retail hours including weekends

  • Ability to work in a fast-paced retail store environment

  • Excellent computer skills - Proficiency in Outlook, Excel and Windows is required, previous SAP experience preferred.

Personal Skills:

  • Excellent interpersonal and communication (written and verbal) skills are required

  • Strong understanding of Customer Service needs and Customer (internal and external) priorities

  • Strong attention to detail and organization with the ability to handle multiple tasks simultaneously and with precision

  • Ability to project an approachable and professional image in personal appearance, manner, and demeanor.

  • Self-Starter with Team-Player approach

Learn more about life at Cartier

www.careers.cartier.com

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont

Nearest Major Market: San Jose

Nearest Secondary Market: Palo Alto

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Sales Ambassador Westfield Valley Fair

Lush Handmade Cosmetics

Posted 1 week ago

VIEW JOBS 10/16/2020 12:00:00 AM 2021-01-14T00:00 Position: Seasonal Sales Ambassador Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program. Each holiday season we rely on hundreds of Seasonal Sales Ambassadors to bring our products to life for our customers and make their holiday shopping experience a unique and memorable one. In return we offer extensive training in our product ranges and a generous 50% discount. We offer a work environment where everyone is respected, and individualism is encouraged. Seasonal Sales Ambassadors at Lush are enthusiastic and passionate about the Lush brand and provide a fresh and authentic customer, staff, and shop experience. Responsibilities: Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day whether they are shopping in shop with social distancing or picking up their online order. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge. Team Involvement: Show up to each shift ready to contribute and work together with your team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment. Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the Lush values. Uphold our re-opening guidelines to ensure a clean and safe shop for everyone. Qualifications: Required: * Can lift to 30 lbs; reasonable accommodations will be made for any employee when necessary * Ability to work flexible hours to meet the needs of the shop * Masks are required for the safety of our staff and customers in all our locations Preferred: * Experience in customer service * Experience working in a team environment At LUSH, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. LUSH North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction. Lush Handmade Cosmetics Santa Clara CA

Seasonal Boutique Administrator - Valley Fair

Richemont