Seasonal Associate-Lehigh Valley Pink

Victoria's Secret Whitehall , PA 18052

Posted 2 months ago

Description

Seasonal associates drive sales growth by flexing into multiple areas of the store during peak time frames in our stores.

Serving the customer is always the top priority regardless of work area. Seasonal associates assist in multiple areas of the store including setting floorsets and/or cleaning, processing, replenishing, cashiering, and selling.

Key Responsibilities:

  • Proactively engages with customers, reads cues and responds effectively

  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently

  • Provides customers with the perfect bra fit by asking effective questions

  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards

  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

  • Understands and demonstrating Company values

  • Maintains a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

Qualifications

  • Schedule flexibility that includes peak dates that meet the needs of the customers during peak times of the business including: evenings, holidays, weekends

  • Exhibits an authentic desire to exceed the customer's expectations

  • Proven ability to meet or exceed goals while demonstrating urgency

  • Has a competitive spirit, while maintaining a team focus

  • Is resilient and bounces back quickly from setbacks

  • Seeks out coaching from leaders and peers to improve productivity; leads own learning

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Retail At Your Service Associate Lehigh Valley

Macy's, Inc.

Posted 7 days ago

VIEW JOBS 11/22/2022 12:00:00 AM 2023-02-20T00:00 <p>Please note - currently this role may not require an in-person interview and if you are selected for this role you will receive a job offer via email. Please watch your email closely for updates from us!</p><p>About:</p><p>Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.</p><p>The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the &quot;Academy&quot; for retail careers.</p><p>A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.</p><p>Job Overview:</p><p>The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.</p><p>Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.</p><p>Essential Functions:</p><ul><li><p>Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.</p></li><li><p>Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.</p></li><li><p>Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.</p></li><li><p>Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area.</p></li><li><p>Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup</p></li><li><p>Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app.</p></li><li><p>Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.</p></li><li><p>Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free.</p></li><li><p>Demonstrate knowledge of store products and services to drive sales and minimize returns.</p></li><li><p>Sell gift cards and work to resolve customers' Macy's card issues, as needed.</p></li><li><p>Follow store's audit policies and procedures.</p></li><li><p>Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures.</p></li></ul><p>Qualifications and Competencies:</p><ul><li><p>High School Diploma or equivalent required</p></li><li><p>1-2 years related experience</p></li><li><p>Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.</p></li><li><p>Resourceful and able to adapt quickly to changing priorities</p></li><li><p>Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities</p></li><li><p>Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays</p></li></ul><p>Physical Requirements:</p><ul><li><p>Position requires prolonged periods of standing/walking around store or department</p></li><li><p>May involve reaching, crouching, kneeling, stooping and color vision</p></li><li><p>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</p></li><li><p>Frequently lift/move up to 25lbs</p></li></ul><p>STORES00</p><br> Macy's, Inc. Whitehall PA

Seasonal Associate-Lehigh Valley Pink

Victoria's Secret