Seal Product Manager *Remote Position***

Whether you are a warehouse beginner or an expert there is a place for you at MFCP! Join a rapidly growing & family-oriented company with plenty of room to grow your career. We provide training and pay progression plans, generous educational reimbursement, plenty of paid time-off and competitive retirement and medical benefits.

Earn extra bonuses in your first year with MFCP!

Become part of our dedicated team and take advantage of all that Motion and Flow Controls Products has to offer:

• Working schedules - steady, reliable, and flexible work hours

• Competitive wages - a consistent paycheck, quarterly bonus, and pay progression plans

• Growth opportunities - on-the-job training and career advancement

• Benefits - healthcare, paid time-off, and competitive retirement plan

• Incentive Programs - employee referral program

• A safe working environment - adhering to all current OSHA safety requirements

Essential Duties and Responsibilities

• Must be over the age of 21, as driving is required. Acceptable driving record is required.

• Some overnight travel will be required.

• Provide support as needed to customers, outside sales staff and management.

• Expediting of sales orders and communicating status of the orders with those involved.

• Process requests for Requests over $1000.00 need to be coordinated with the appropriate outside salesman.

• Process customer orders received via fax, phone, e-mail and mail.

• Become efficient in the use of P21, PHconnect and TourDeForce.

• Review requests for corrective action from customers and submit reports/results to inside sales manager and quality manager.

• Utilize good communication skills and present yourself in a professional manner.

• Maintain a database of action items.

• Provide price-discounting information for entry in P21.

• Utilize your time and assets wisely.

• Actively seek out and suggest ideas for changes that will enhance departmental and/or company effectiveness and profitability.

• Maintain a positive and professional attitude with customers when faced with unreasonable demands or attitudes. Obtain complete information about customer problems or complaints and ensure that they are resolved in a timely Advise your supervisor of unresolved or ongoing problems with quality of customer service.

• Process customer returns and requests for credit in accordance with company policy and procedures. Processing of returns should be given the same attention that would be given to new order entry.

• Comply with all company safety policies and Report all injuries to your supervisor. Report any safety violations, questions or concerns to your supervisor.

• Keep all promises made to your customers that are within MFCP control.

• As Seal Products Manager…you do not have to have all the answers, but you should know where to get them.

• An understanding of basic sealing concepts.

• Knowledge of our vendors and what products they can supply.

• Develop relationships with key contacts at our vendors facilities to include QA and Engineering personnel.

• Fluent in use OF ALL parker Seal Group inPHorm programs.

• Fluent in the use of DuPont Kalrez Quote and Application programs.

• Use of an application info sheet to gather details.

Dealings with customer will include:

• Communicating information to inside sales regarding current and future customer needs

• Assist sales personnel establish discount structures within specific product lines

• Face to face customer calls.

• Promote premier customer service.

• Establish and maintain close business relationships with production/manufacturing, engineering, maintenance, technicians, etc.

• Solve customer "engineering" problems and provide solutions, either personally or involving somebody who can.

• Achieve balanced selling in specified product lines to satisfy numerous vendors

• Regularly prospect for new account.

Vendor interaction:

• Understand and implement all SPA's and they are addressed through our operating system in such a way that they are acquired and accounted for properly as well as price consistently. Work with the factory reps, engineers, technicians etc., on a regular basis.

• Individual will understand that our vendors are just that, they are not employees, nor do they own us. We are a privately held enterprise and understand that "loose lips sink ships" when it comes to nosy vendors.

• Some information will be available to vendors; other may be "shielded".

• We appreciate all support and strive for an excellent relationship with all vendors; we also understand we are not in an exclusive position with any of our vendors.

Inventory control:

• Work diligently with purchasing and inventory management personnel when necessary to address customer inventory-support needs.

• Report customer slowdowns, stoppages or customer turnover to Fluid Power Product Sales.

• Review MFCP's pneumatic inventory levels, particularly products that have been placed in our inventory to support a customer or contract.

• Get all "specials" "signed off" by customer, agreeing that what we are ordering is what the customer wants, and prior to placing any orders for those parts.

Lead follow-up:

• All internal leads will be followed up depending on their urgency. Those that require immediate attention should get it (really the responsibility of (TM); others should be followed up next time you are scheduled for that A phone to call to let the customer know is necessary if it will be a few days.

• Our marketing department typically follows all external leads received from our vendors. As they filter to you the notes included will dictate urgency and should be followed up in as similar fashion as above.

• We ALWAYS respond to leads within 2 weeks and report the findings to the person indicated, whether external or another MFCP employee.

Nonessential Duties and Responsibilities

• Individuals will be faced with additional duties and responsibilities, which include traveling to off-site locations for training or assisting others on projects, sales calls, or other tasks.

• Attend required sales meetings, prepared with in-depth knowledge of your territory.

• Participate in sales blitzes, as needed.

• Attend required sales and product.

Qualifications

• Honesty/Integrity

• Ability to be truthful and be seen as credible in the workplace.

• Communication, Written

• Ability to communicate in writing clearly and concisely.

• Communication, Verbal

• Ability to communicate effectively with others using the spoken word.

• Detail Oriented- Ability to pay attention to the minute details of a project or task.

• Interpersonal

• Ability to get along well with a variety of personalities and individuals.

• Demonstrate a working knowledge of Microsoft Office applications including word, excel, and PowerPoint to support customer letters, project worksheets, sales data and reports, sales meeting preparation and training support.

• Working knowledge of P21, and Tour de Force.

• Understand the difference between "revenue producing" and being busy.

• Demonstrate a working knowledge of Microsoft Office applications including word, excel, and PowerPoint to support customer letters, project worksheets, sales data and reports, sales meeting preparation and training support.

• Ability to read and understand a schematic drawing.

• A possession of competitiveness, desire to be a winner, part of a team and a positive mental outlook.

General

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Individual must be a team player.

• Must promote goodwill both internally and externally, inter-departmentally.

• Maintain all company owned assets and equipment as if your own.

Education

• College degree and/or direct industry experience.

• Individual must complete all company training courses as required to ensure they have proper product knowledge.

• Develop a working knowledge of the industries we serve, quickly.

Language Skills

• Individual must be able to communicate and work well with customers, vendors and MFCP.

• Individual must possess the ability to read and interpret documents such as request for quotations; sales report analysis, drawings, catalog data, operating and maintenance instructions and process manuals.

• Individual must have the ability to speak effectively before The use of slang or foul language is unacceptable when speaking to a customer or anyone on the MFCP staff.

• A clear demonstration of the ability to speak English is mandatory. Partial or full understanding of Spanish and additional languages is a plus, not mandatory.

Reasoning Ability

• Individual must have ability to apply common sense reasoning to carry out instructions furnished in written and oral form and the ability to handle challenges that evolve in the daily processing of duties.

• Conflict resolution and the understanding that every company has problems, it is those that do something positive and resolve problems that sets us apart from others.

• Must be able to encourage customers through the demonstration of knowledge and FAB selling, as well as the ability to build and maintain extremely good relationships with valuable customers.

Physical Demands and Work Environment: Job requires frequent lifting up to 70 pounds, stooping, reaching above shoulder level, pushing, pulling, constantly walking/standing on cement flooring and climbing ladders as needed. Working conditions involve a fast-paced warehouse environment containing moving equipment, fluctuating temperature and inventory in various storage arrangements. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodations may be made to accommodate individuals with disabilities perform the essential functions of the job.

Confidentiality & Ethics

• Protect all sources MFCP's revenues and maintain confidentiality on all company issues, including customer names, locations, buying habits, etc.

• Maintain company business ethics and standards of

• Prior to hire, all new employees will sign a confidential information agreement, which protects all intellectual property of MFCP.

• All sales personnel will demonstrate the highest professionalism and appearance with our customer base.

• We will win business through honest and safe means.

Salary:

$84,000-$100,000/salary, plus commissions

Benefits:

Along with a competitive salary, MFCP offers attractive benefits, including: Medical, Dental, Vision, 401(k) Investment Plan and Life Insurance.

Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of age, race, sex, color, religion, national origin, marital status, sexual orientation, veteran status, military status, disability, genetic information, or any other applicable status protected by federal, state or local law." This Employer Participates in E-Verify.