Will require an in-person interview after an initial phone interview.
Seeking a Scrum Master/PM with a service management background. ServiceNow experience and experience transitioning an organization to agile methodology a huge plus.
7+ years of project/program management with a focus on agile methodologies.
Sound knowledge of IT Service Management processes, ITIL framework
Exhibits excellent communication skills. Comfortable with fielding questions from a diverse audience of users.
Specific expertise with agile software development tools such as JIRA, VersionOne, etc.
Strong interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Service Management, Scrum Master, ITIL, ServiceNow, PMP