Scrum Master

Capital One New York , NY 10007

Posted 3 months ago

114 5th Ave (22114), United States of America, New York, New York

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Scrum Master

The Role:

Our growing Retail and Direct Banking Technology Organization is looking for an experienced Agile Leader and Scrum Master to support one or more agile teams within the fast-paced and growing environment. In this role, you will be facilitating and coaching teams to help them maximize their potential while helping them deliver great work. You will play a critical role helping build high performing teams, helping the team continuously improve, and removing barriers that slow the team down. You will have the opportunity to work with cutting edge technology like machine learning, and work with passionate teams and leaders to make it happen.

This role is best suited for a person who likes working with passionate personalities and isn't prescriptive on the rules of Scrum or Kanban. This job is all about agility, not Agile. The candidate must possess a desire to intersect people where they are, and help them step forward.


  • Creates a culture of continuous improvement within the team.

  • Helps the team remove barriers that slow them down to maximize delivery flow.

  • Continuous coaching of the team and stakeholders around the team to realize their highest potential.

  • Fosters open communication and transparency through building trust within teams.

  • Leads the team through adopting core practices and tools that help them efficiently deliver.

  • Facilitates or help other team members facilitate core ceremonies.

  • Creates visibility to what and how the teams are doing.

  • Supports the team maintaining accurate data in the appropriate Agile toolset to provide transparency to the roadmap and related priorities.

  • Represent the team at the Scrum of Scrums (S2) meeting to report progress

  • Proactively helps the team identify and resolve impediments. Ability to facilitate impediment resolution in a timely, effective manner.

  • Facilitates retrospectives on a regular cadence to ensure highest priority retrospective points are followed up on and closed out.

  • Strong drive to complete when faced with ambiguity and competing priorities.

  • Is active in Agile communities (internal and external) to share best practices and lessons learned.

  • Manage relationships other component teams necessary for product release in a matrixed and distributed environment

Basic Qualifications:

  • Bachelor's Degree or Military Experience

  • At least 4 years of experience in Technology Delivery

  • At least 2 years of experience working in agile environments

Preferred Qualifications:

  • Certified Scrum Master or Certified Scrum Professional

  • Coaching training such as coaching certifications through IC-Agile

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

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Scrum Master

Capital One