SCR Warranty Engineer

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

Plastic Omnium is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €9.5 billion economic revenue in 2022, a global network of 150 plants and 43 R&D centers, Plastic Omnium relies on its 40,500 employees to meet the challenges of transforming mobility.

A world leader in onboard energy storage and emission reduction systems, Plastic Omnium Clean Energy Systems develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles. Electrification is the driver of low-carbon mobility and with the E-Power business, Plastic Omnium is developing battery packs, electronics and power electronics for heavy-duty mobility and light vehicles.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow's clean and connected car.

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JOB FAMILY

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DATE

Warranty Engineer

Quality

Reports directly to the NAO Regional Warranty Manager

01/11/2024

MISSION

• The Warranty Engineer is responsible for analysis and documentation associated with Fuel and SCR Components and Systems warranty, including review and analysis of customer claim/repair data, analysis of field returned parts, documentation and reporting of results, and follow up with customers, subcomponent suppliers and other Plastic Omnium departments and production facilities.

RESPONSIBILITIES

• Review and Analysis of customer claim/repair data, including trend charting and identification of new issues and risks.

• Analysis and Testing of warranty returned Components and Systems, including mechanical and electrical testing of Controlled (Mechatronic) systems.

• Clear, concise documentation and reports for all warranty topics and root cause analysis

ACTIVITIES

• Participant in the documentation of lessons learned and global read-across of warranty and field issues

• Interface with Tier 2 suppliers for root cause analysis of components.

Interface with Plastic Omnium production plants for root cause analysis of PO produced systems.

• Interface with other Departments (Development, Quality, Purchasing) as required, supporting complete root cause analysis.

• Make recommendations for improvement, to the program team and the extended engineering team, to continuously drive towards lower cost and increased quality

• Development of new, efficient analysis methods and techniques

ORGANIZATION

KEY MEASURES & INDICATORS

KEY INTERFACES

• Warranty Report accuracy

• OEM turn around test time

• TF1 and TF2 events

• Tracker accuracy

• OEMS

• NAO FRAC Manager

• NAO Troy Development Team

• NAO Regional Quality Director

• Component Suppliers (Tier 2, Tier 3)

• PO European Development Team

• Lublin Poland Supplier Quality Team

PROFILE REQUIRED

Personal Background

• Bachelor of Science in Engineering - Mechanical or Electrical preferred.

• Minimum 2 years' related business / automotive experience preferred.

• Experience in warranty analysis beneficial.

• At ease and effective in a matrix, multicultural and fast evolving environment

Skills and Abilities

• Must contribute at a high level in a team environment and work independently.

• Proficiency with advanced Excel functions (VLOOKUP, Pivot Tables, etc.)

• Capable of collecting, maintaining, and analyzing data in an organized manner.

• Familiarity with Automotive Control Systems Diagnostics (OBD2, etc.)

• Familiarity with fundamentals of Controlled Systems Methodologies (control algorithms, closed loop / open look control, controls validation)

• Competency in Controlled System Analysis Tools, including Vector Tools (CANalyzer) beneficial.

• Travel less than 25% domestic and international (Overnight).

• Global customers (US, Canada, Mexico, France, Germany, Poland)

As a responsible company, Plastic Omnium pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.