Scientific Solutions Manager (High Parameter Solutions/ Flow Cytometry) - Field Based

BD (Becton, Dickinson And Company) Boston , MA 02298

Posted 3 months ago

Job Description: Summary

A field based Scientist responsible for managing the scientific solutions for BD FACSymphony A3/A5 customers, specializing in Clinical Research, Research, biotech or Pharma markets; functions as a subject matter expert for High parameter flow cytometry solutions ; taking a lead role in system validation activities throughout all phases of product development process, installation and training activities, multi-color panel design, providing new technology lectures keeping the community current on BD's evolving HP solution. Lead round-table HP discussions with KOL laboratories and staff; providing voice of the customer expertise to marketing, business development and product design teams; organize and oversee the FSE installations of all Symphony systems including upgrades assuring completion to the HP teams standards.

Job Description


  • Responsible for managing the scientific needs of the HP customer

  • Is highly engaged in pre-sales scientific conversations to address customer needs and questions

  • Participates in the development of validation protocols

  • Supports the generation of HP data and other forms of collateral, assuring subject matter is scientifically meaningful

  • Works closely with marketing assuring the Symphony Users Group is active and information is informative and relevant to the group

  • This is a field based position that will focus on pre and post sales to support the business deliverables of the HP team.

  • Assessment will be measured both on an individual and team success metric

  • Works closely with FlowJo to design HP tools that will assist in the research of our HP customers and strengthen the HP offering commercially

  • Works closely with the local instrument and reagent reps to assure our solutions offering is technically correct and is applicable to the research needs of the account

  • Provides voice of the customer information source for Marketing, Product Development, Business Development and other departments

  • Participates as a member of product strategy teams as assigned

  • Collaborates with appropriate departments to develop technical presentations, applications notes and other communication materials

  • Acts as a technical resource for internal associates and works closely with the Application Program in San Jose and San Diego

  • Ensures technical knowledge transfer between all customer facing teams

  • Provides technical support at tradeshows, user's meetings, workshops, and other special Cell Analysis venues as appropriate

  • Keeps abreast of the U.S. and non-U.S. regulations affecting own area of job function as well as customer' specific regulatory requirements

  • Promotes a safe work environment

  • May provide recommendations on maintaining the safety of the work environment

  • Participates in Environmental Health and Safety programs. Addresses corrective actions whenever a hazard is identified

  • Notifies supervisor of all observed hazardous conditions or unsafe work practices

  • Ensures safe laboratory work environment

  • Perform other related duties and assignments as required

  • Maintains and interfaces continually with the VP of Biological Sciences/Market Development, SORP technical teams and US Marketing.


  • A minimum of a BS in Biology, Immunology, Cell Biology, Medical Technology, or a science related to BD Biosciences products, plus 4-6 years of flow cytometry experience , OR a minimum of 8-10 years of flow cytometry experience is required.

  • A PhD in a biological science is preferred.

  • A working knowledge of current BD Biosciences products is required.

  • Must be an expert in multicolor flow applications, have a strong working knowledge of all BDB Cell Analysis systems (Instruments, software, reagents) and understand major competitors' platforms; must stay scientifically relevant and engaged in fast moving fields in which our business participates and deeply understand BDB customer needs

  • Must be able to positively and effectively interact in a multi-layered and complex work environment, strong interpersonal skills, and ability to work with others in team environment.

  • Must be able to communicate coherently and effectively. Strong influence without authority skills

  • Must be able to speak scientifically, while understanding the messaging is a business driver.

  • Must be able to provide lectures and drive roundtable discussions with KOLs.

  • Must possess and demonstrate the ability to apply creative problem solving skills to novel and sometimes complex flow cytometry applications.

  • Must possess the ability to think strategically and design technical solutions for complex customer needs

  • Must exhibit effective oral and written communications skills.

  • Must be self-motivated and exhibit exceptional discipline and discretion.

  • Must be flexible and comfortable with team success and team struggles

  • Must be able to effectively organize and present information in a variety of formats

  • Should have a strong working knowledge of all BD Biosciences applications, instruments, and reagents and software.

  • Should possess a working knowledge of product development regulatory and certification requirements

  • Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards

  • Travel is estimated to be at least 60%.


Primary Work Location

USA CA - San Jose

Additional Locations

Work Shift

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Scientific Solutions Manager (High Parameter Solutions/ Flow Cytometry) - Field Based

BD (Becton, Dickinson And Company)