School Support Specialist

Reports to: Principal

Employment: 12 months

POSITION PURPOSE

The school support specialist performs a large variety of duties to support day-to-day school operations. The employee often serves as the primary brand representative to visitors and guests; as such, he/she is expected to possess and consistently demonstrate a high degree of professionalism and customer service to all. The employee must be able to navigate and prioritize multiple tasks and readily adapt to a dynamic, technology-rich environment. The school support specialist must be able to work effectively as a member of a high performing team. The ideal candidate will be a motivated, dynamic self-starter with previous experience at the school or district level.

ESSENTIAL DUTIES & RESPONSIBILITIES

Financial Accounting Support

• Prepares purchase orders for approval according to established practices and procedures

• Verifies that quantity and cost amounts match on purchase orders, receipts and invoices

• Manages inventory of equipment

Student Accounting Support

• Maintains aspects of student records in PowerSchool, such as attendance and contact information

• Handles student check-in/check-out and changes to student transportation needs as they occur

• Locates students throughout the day according to student schedules available within PowerSchool

Communications and Clerical Support

• Effectively represents NEAAAT to various on- and off-campus groups including the faculty, media, student government, employers, and/or the general public

• Operates a variety of standard office equipment

• Answers incoming phone lines and establishes need of callers in order to refer them to the appropriate team member for service

• Screens inquiries and incoming materials and determines to whom to route for attention

• Locates, identifies and communicates appropriate and accurate information

• Prepares reports, letters, and other forms of documentation

• Transcribes from audio files

• Prepares and processes various forms, such as travel forms, workshop requests, and leave forms

• Assists with event scheduling and appointment scheduling for school administrators

• Composes narrative materials giving readily available data and/or established information

• Sets and maintains files, including electronic files, for a moderate number of subjects

Other

• Oversees all internal communications and processes pertaining to external driver's education program opportunities

• Operates and manages the school breakfast program and the student store

• Monitors student behavior during lunches and at other times as assigned

• Provides input regarding increasing effectiveness and efficiency of routine processes and procedures

• Contributes as a member of a high performing team

• Demonstrates personal commitment to professional growth through participation in professional learning activities

• Performs other duties as assigned and as necessary to fulfill the day-to-day needs of the school

QUALIFICATIONS

Knowledge, Skills, Abilities

• Ability to work effectively in a collegial, team-centered environment

• Intrinsically motivated and dedicated to continuous professional and personal growth

• Excellent organizational skills and communication skills, both written and oral

• Understands the critical nature of building positive working relationships with students, parents and colleagues

• Ability to leverage technologies to maximize efficiency and effectiveness

• Working knowledge of basic accounting techniques, typical office practices and procedures

• Ability to work with a high degree of accuracy

• Knowledge of PowerSchool, student accounting procedures and regulations or ability to acquire and demonstrate such knowledge within 30 days of employment

• Considerable knowledge of word processing software, spreadsheets, and databases

• Ability to lift at least 50 lbs and maintain a current driver's license

Education, Training, Experience

• Associate degree from an accredited college with a concentration in accounting, business, or related field preferred; high school diploma required

• Previous work experience in school bookkeeping, school recordkeeping, customer support, and/or office management preferred

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.